IT Production Support

3 weeks ago


Singapore NTT DATA SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

EMAIL ID : Interested candidates, please email your resume to mike.ramos@nttdata.com

Only shortlisted candidates would be contacted for interview.


Role: IT Production Support - 12 months Renewable contract

Experience: Minimum of 3 years

Location : Marina Bay Financial Centre

Benefits:

  • Renewable contract (Performance-based, with possibility of conversion to perm)
  • Medical Insurance Coverage
  • Leave credits
  • Performance Bonus


Requirements:

  • Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.
  • Knowledge of basic Java/Object oriented programming/Microservices/SQL/OpenShift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable.
  • A team player within the Support group and working amicably with other teams in ITT. .
  • Able to provide quality service to business users.
  • To develop monitoring tools/alerts to create proactive actions (e.g. auto healing/recovery) .
  • To provide day-to-day production support for company inhouse applications/Murex.
  • To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.
  • Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends .
  • To develop monitoring tools/alerts to create proactive actions .
  • Able to take ownership of issues and follow through to closure.
  • To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
  • To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.

Tell employers what skills you have

Application supporting
OpenShift
Release Management
Java server
JavaScript
Application Support and Enhancement
Application Support Management
Java - Core
SQL
Core Java
Application Support
Team Player
Java
Murex
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