Production Support

3 weeks ago


Singapore Rapsys Technologies Pte. Ltd. Full time

Role:Production Support

Location:MBFC

JD:

production support for java application

expecting to have java /openshift/ ci cd /jenkins/ bit bucket/ skills set

. Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.

. Knowledge of basic Java/Object oriented programming/Microservices/SQL/OpenShift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable.

. A team player within the Support group and working amicably with other teams in ITT. .

. Able to provide quality service to business users.

. To develop monitoring tools/alerts to create proactive actions (e.g. auto healing/recovery) .

. To provide day-to-day production support for DBS inhouse applications/Murex.

. To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.

. Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends .

. To develop monitoring tools/alerts to create proactive actions .

. Able to take ownership of issues and follow through to closure.

. To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.

. To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.


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