IT Support Engineer

1 week ago


Singapore TELISTAR SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

Scope of Responsibilities (but not limited to)

  • Troubleshoot hardware and software issues.
  • Install and maintaining hardware and computer peripherals.
  • Install and upgrading operating systems and computer software.
  • Troubleshoot networking and connection issues.
  • Advise on software or hardware upgrades.
  • Complete job reports and ordering supplies.
  • Computer OS/Peripherals troubleshooting.
  • Handle Different PC Operating Systems ( Mac, Windows 7/8 and 10).
  • Perform Hardware Software Installation ( understanding of deployment tools like SCCM).

Job Requirements

  • Minimum 1 years of relevant experience in a similar role
  • Basic knowledge group policies, Active Directory and Exchange
  • In-depth troubleshooting skills of Windows OS (Windows 10 & 11), Mac OS, Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
  • Excellent customer service and people skills
Tell employers what skills you have

Mac
Troubleshooting
Microsoft Office
Windows 10
Hardware
Active Directory
Windows OS
Networking
Pressure
Operating Systems
Windows
Mobile Devices
Customer Service
Software Installation

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