Senior Key Account Manager
4 weeks ago
This is a B2B sales, individual contributor role. We are looking for a candidate who is able to exhibit a consultative selling approach, leveraging on insights-led and data-driven techniques and is an expert in strategic sales planning.
Job Responsibilities:
• Manage a set of key accounts portfolio
• Analyse the customer's needs/challenges through data-driven methods and structured planning sessions,
and then propose the most effective solutions
• Identify opportunities to upsell and cross-sell our products and services in the form of total sourcing
solutions
• Design and execute account plans to build deeper relationships and grow sales for each key customer
• Design engagements and build relationships with top management/ decision-makers of each key customer
• Focus on ensuring customer success and ROI to drive business retention and expansion
• Work with relevant stakeholders across departments to develop action plans or customer programs
whenever required
Job Requirements:
• At least 6 years of experience in B2B sales or key account management, preferably in a digital or e-commerce
capacity
• Possess a good business/marketing degree from a reputable college/university
• Demonstrable track record of developing a portfolio of key accounts on a regional or national level
• Ability to build relationships with senior managers and decision-makers
• Ability to engage and communicate effectively with customers at all levels
• Experience in developing new revenue streams
• Ability to develop good quality proposals and present to a large audience
• Ability to facilitate customer solutions workshops or similar sessions
• Experience in simple program/ project management
• Demonstrate strong analytical skills to derive insights from related market data
• Understanding of recruitment industry / employment marketplaces would be highly advantageous
Negotiation
Account Management
Analytical Skills
Interpersonal Skills
Customer Success
Selling
Strategy
B2B
Project Management
Presentation Skills
Key Account Management
Sourcing
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