Donor Relations Officer/Executive
6 days ago
About the role
We are looking for a Donor Relations Officer to provide excellent front-line customer service and administrative support in donor relations. This role involves attending to walk-in visitors and donor inquiries, managing donation processes, and handling cashiering duties. The ideal candidate should be bilingual, detail-oriented, and comfortable working in a temple environment. If you have strong communication skills and enjoy interacting with people, we welcome you to join our team
What you'll be doing
Customer Service & Donor Support
- Provide front-desk assistance to walk-in visitors and donors.
- Manage and respond to phone and email inquiries professionally and promptly.
Donation & Fund Collection
- Oversee donation processes, ensuring proper handling and documentation.
- Perform cashiering duties, handling cash, cheques, NETS, and credit card transactions.
- Maintain accurate donor records and generate reports as needed.
Administrative & Financial Duties
- Perform general administrative tasks, including data entry, filing, and record-keeping.
- Track and manage inventory of adoption items, ensuring proper documentation.
- Prepare daily settlement reports for submission to the finance department.
- Audit cash register float, NETS cards, and other financial items in the front office.
What we're looking for
- Minimum qualification of 'N' Level or 'O' Level and above.
- No prior experience required; training will be provided.
- Candidates with relevant experience will be considered for the Executive role.
- Proficient in computer skills and administrative tasks.
- Bilingual in English and Mandarin (Han Yu Pin Yin) to communicate with donors.
- Strong interpersonal and communication skills.
- Willing to work on weekends, Chinese New Year, Vesak Day, and public holidays.
- Comfortable working in Chinatown and within a temple setting.
What we offer
At Buddha Tooth Relic Temple (Singapore), we foster a supportive and enriching work environment with competitive benefits, growth opportunities, and holistic well-being support. We offer a competitive salary, comprehensive benefits package, and a supportive, collaborative work environment that values personal growth and development.
About us
Buddha Tooth Relic Temple (Singapore) is a renowned Buddhist institution located in the heart of Chinatown. Our mission is to preserve and promote the teachings of Buddhism, while providing a space for spiritual reflection and community engagement. Join us and be a part of our noble cause.
Apply now to become our next Donor Relations Officer and help us build lasting relationships with our valued donors.
Tell employers what skills you haveCustomer Service Skills
Front Office
Donor Relations
Donor Management
Customer Service Operations
Customer Service Desk
Data Entry
improve customer service
Communication Skills
Administrative Support
Customer Service
Customer Relations
Customer Service Experience
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