Associate - Donor Relations

1 week ago


Singapore ASIA COMMUNITY FOUNDATION LTD. Full time

**General Purpose**

Joining Asia Community Foundation as a Donor Relations Associate offers a unique opportunity for an individual to join a mission-driven startup organisation. Your goal is to support donors in their philanthropic journey through establishing clear processes for the donor experience, preparing relevant materials, managing the donor database, and tracking overall progress at ACF.

**Why ACF
- Make a meaningful impact by supporting ACF's mission to create positive social change
- Develop your skills as a well-rounded impact professional and grow your career in philanthropy
- Work with a talented and passionate team dedicated to creating a better future
- Enjoy a dynamic and supportive work environment with opportunities for professional development
- Learn more about Donor-Advised Funds and how they will accelerate philanthropy in Asia
- Learn about different sector issues in Asia and about capacity building of nonprofits

**Responsibilities:
**Donor Engagement**:

- Understand what is important for donors and help them on their philanthropic journeys
- Help define what a great donor experience would look like, and build this together with the team
- Assist in planning and executing donor engagement events and activities
- Respond to donor inquiries and provide information on our programs and initiatives
- Develop communications, including presentations, newsletters and other collateral

**Donor Management & Data Management**:

- Input and Maintain accurate donor records and database management
- Analyse donor data to identify trends and opportunities for engagement
- Perform KYC for donors
- Design and prepare welcome kits for new donors

**Requirements**:
We are looking for a diligent, energetic and customer service minded individual that thrives in a startup environment. You are organised and find joy in the details.

More about you:

- Bachelor's degree
- Confident speaker with a customer service mindset
- You are a doer and get things done
- You are diligent and pay attention to the details
- You have high integrity
- Excellent communication and writing skills
- Strong organisational and project management skills
- Ability to work well under pressure and meet tight deadlines
- Passion for social impact and commitment to the mission of Asia Community Foundation



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