Customer Relations Officer

Roles & ResponsibilitiesJob DescriptionAs the Customer Relations Officer at Calming Sense Spa, you are the first point of contact for our clients. Your role involves managing the front desk, handling appointments, processing inquiries, and ensuring that guests feel welcomed and well cared for from the moment they arrive.ResponsibilitiesGreet and welcome...

Roles & ResponsibilitiesCustomer Relations Officer (CRO) Location: Ubi, Near Tai Seng MrtEmployment Type: Full-TimeAbout Dixmondsg:Dixmondsg is a fast-growing Singapore homegrown hair care brand dedicated to empowering individuals with confidence through high-quality hair and scalp care solutions. As we expand, we are looking for a passionate Customer...

Roles & ResponsibilitiesJob DescriptionAs the Customer Relations Officer at Calming Sense Spa, you are the first point of contact for our clients. Your role involves managing the front desk, handling appointments, processing inquiries, and ensuring that guests feel welcomed and well cared for from the moment they arrive.Responsibilities Greet and welcome...

Roles & ResponsibilitiesTo man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)· To ensure the...

Roles & ResponsibilitiesCall Centre / Customer Service Experience No Experience Are Welcome To Apply - Training Is Provided Office Hour / 5 Days Work Week (including weekends)ResponsibilitiesAttend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in...

Roles & ResponsibilitiesBasic Functions:· Answer telephone calls and carry out various reception and admin duties.· Approach customers and attend to their needs.Duties & Responsibilities:· Answer and redirect incoming calls in a polite and pleasant manner.· Greet customers promptly, identify their needs and direct them to the appropriate personnel.Good...

Roles & ResponsibilitiesResponsibilities:To be fully responsible for the daily operation of service centre at the project site. To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects. To carry out conditional survey before and after completion of works within flats. To man the...

Roles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N" level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the hotline and email,...

Roles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N" level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the hotline and email,...

Roles & ResponsibilitiesJob Description & Requirements1. Address inquiries and public feedback related to project site activities and theenvironments.2. Foster positive relationships with residents to work closely with the relevantparties.3. Conduct regular on-site visits to residents'units for activities such ascondition surveys, handing over units with the...

Roles & ResponsibilitiesJob Description & Requirements1. Address inquiries and public feedback related to project site activities and theenvironments.2. Foster positive relationships with residents to work closely with the relevantparties.3. Conduct regular on-site visits to residents’units for activities such ascondition surveys, handing over units with...

Roles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent· At least 2 years’ relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.· To receive fault reports through the...

Roles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC "O" or "N"level, "A" Level or equivalent· At least 2 years' relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a userseeks for urgent assistance.· To receive fault reports through the hotline and email,...

Roles & ResponsibilitiesJob ResponsibilitiesResponsible for welcoming customers in a courteous and prompt manner and lead them to a prepared table in accordance with outlets' seating procedures Attend to customers' enquiries and/or feedback, promotion packages via phone calls and email timely, professionally and in an efficient manner and make outbound...

Roles & ResponsibilitiesQualification:· At least Nitec in Technology for Facility Management, GEC “O” or “N”level, “A” Level or equivalent· At least 2 years’ relevant working experienceJob Description:· To man the FRC. The FRC is first point of contact whenever a userseeks for urgent assistance.· To receive fault reports through the hotline...

Roles & ResponsibilitiesRoles & ResponsibilitiesAssisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. To develop, manage...

Roles & ResponsibilitiesHandle enquiries and public feedback pertaining to the project site activities & environment Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively Ensuring good report and maintaining positive relations with the residents to work closely with the relevant...

Roles & ResponsibilitiesDuties and ResponsibilitiesShowing, explaining and demonstrating to residents the locations and purposes of the Enhancement for Active Seniors (EASE) retrofits provisions Address and resolve complaints or feedback promptly, implementing necessary corrective actions. Dealing with requests and handling complaints of the residents with...

Roles & ResponsibilitiesDuties and ResponsibilitiesShowing, explaining and demonstrating to residents the locations and purposes of the Enhancement for Active Seniors (EASE) retrofits provisions Address and resolve complaints or feedback promptly, implementing necessary corrective actions. Dealing with requests and handling complaints of the residents with...

Roles & ResponsibilitiesRoles & ResponsibilitiesLiaise with sub-contractors, HDB, Town Council, consultant and residents. Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them. Roster Management: Assign Site Supervisor to attend joint inspection. Prepare Weekly and Monthly Reports Provide...