Guest Relations Manager, Front Office

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DESCRIPTION Monitor...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Roles & ResponsibilitiesJob Description: Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to...

Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure...

Job Title: Guest Relations OfficerJob Summary:LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. is seeking a skilled Guest Relations Officer to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:- Greet guests in a...

Roles & ResponsibilitiesRoleThis role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.Responsibilities1. Provide timely and professional check-in/check-out services in accordance with established and standards.2. Responsible for the smooth...

Roles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated...

Roles & ResponsibilitiesSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or...

Roles & ResponsibilitiesYou are in charge of end to end of a guest stay experience, from marketing, sales, checking in and ensuring that guests have the best stay experience. You must be - independent- loyal- responsible- think of others before self- willing to work out of office hours occassionally to meet guests' needs- strong English writing and speaking...

Roles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations ExecutiveJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in...

Roles & Responsibilities Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with outlets' seating procedures. Be familiar with the menu, promotions, and service procedures. Provide full assistance to guests concerning general queries. Provide full assistance to incoming inquiries via email...

Roles & ResponsibilitiesREPORTS TO: Hotel ManagerRESPONSIBILITIES: Greet guests upon arrival and provide a warm welcome, setting the tone for their stay. Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. Address guest inquiries, requests, and concerns promptly and professionally. Anticipate guests' needs and go above...

Roles & ResponsibilitiesAs a Senior Guest Relations Officer at HOTEL NUVE HERITAGE PTE. LTD., you will be responsible for ensuring that our guests have an exceptional experience during their stay with us. This includes attending to their enquiries, providing solutions to their problems, and delivering top-notch customer service.Key Responsibilities:Perform...

Roles & ResponsibilitiesMain Duties and ResponsibilitiesOur Guest Relations Officers play a pivotal role in upholding Banyan Tree’s unparalleled standards of service and excellence. As our brand ambassadors, they will deliver our signature service to our guests, ensuring their stay is memorable, comfortable and exquisite.Key Responsibilities Guest Service...

Roles & ResponsibilitiesJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to...

Roles & ResponsibilitiesJob Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that...

Job Title: Guest Relations OfficerLEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. is seeking a skilled Guest Relations Officer to join our team.Job Summary:We are looking for a friendly and efficient Guest Relations Officer to provide exceptional customer service to our guests. The successful candidate will be responsible for welcoming guests, leading them to...

Roles & ResponsibilitiesExperience culinary fusion born in Hong Kong and refined in Japan, now making its momentous debut in the vibrant city of Singapore, marking our trailblazing entry into Southeast Asia. Mashi No Mashi, globally acclaimed for its ground-breaking approach to ramen, welcomes you to be a part of this historic milestone.Distinguished for...

Roles & ResponsibilitiesThe Guest Relations Executive is responsible for welcoming guests and managing reservations, addresses inquiries and complaints, and fosters positive guest experiences.Job Responsibilities Manage guest relations desk to ensure guest comfort and satisfaction during their visit. Aid guests with reservations via email, phone, and our...

Roles & ResponsibilitiesJob Highlights Be part of a dynamic team! Career progression opportunities Hotel is located centrally and near MRTResponsibilities Assist guests with check-in and check-out as well as other Guest Service-related duties. Coordinate and work closely with Housekeeping and Facilities team to ensure on the overall quality of guest...