Client Success Manager

3 weeks ago

Singapore QUANTEXA PTE. LTD. Full time
Roles & Responsibilities

What we're all about.

We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa – together. Our business is data, but our culture is collective. We're about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

At Q, we're looking for people who share that vision. People like you.

The opportunity.

What you'll be doing.

  • Advising on the power of data, you'll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.
  • You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem
  • You'll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
  • You'll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
  • You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success
  • You will make sure that the Quantexa platform is adopted operationally.
  • You will drive and own governance and relationships through strong quarterly business reviews.

You will ensure customers renew their relationship with Quantexa.

What you'll bring.

  • Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives. You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.
  • Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
  • Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor
  • Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.
  • You'll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team.

Minimum Qualifications.

  • Significant experience in a Client Partner role or similar consulting services or sales experience.
  • Enterprise software/services selling and implementation/delivery skills.
  • Demonstrated credible product, technology or industry expertise within your assigned industry segment.
  • Ability to develop and maintain relationships at the executive level.
  • Ability to travel as needed.

Our perks and quirks.

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

  • Competitive salary
  • Company bonus
  • Private healthcare with Prudential plus life insurance and critical illness
  • Free Calm App Subscription #1 app for meditation, relaxation and sleep ‍
  • Annual leave, national holidays + birthday off
  • Ongoing personal development

Our mission.

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It's all about you.

Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

Start. don't stop – Apply

Tell employers what skills you have

Reserves
Talent Acquisition
Strong Attention To Detail
Meditation
Healthcare
Working With Clients
Relationship Management
Relaxation
Life Insurance
Fraud
Customer Focus
Consulting
Team Player
Customer Intelligence
Personal Development

  • Client Success Manager

    2 days ago

    Singapore CANOPY PTE. LTD. Full time

    Roles & ResponsibilitiesAbout CanopyCanopy, headquartered in Singapore, is an anonymous wealth data aggregation and insights platform that empowers high net worth individuals to make better investment decisions.Our wealth management technology encompasses account aggregation, portfolio analytics, and client reporting that provides value to Family Offices,...

  • Client Success Professional

    6 days ago

    Singapore Onyx SG Pte Ltd Full time

    We are a reputable global leader in the design, building, and operation of data centers. At Onyx SG Pte Ltd, we strive to deliver exceptional network connectivity services to our clients.We are currently seeking a dedicated and customer-focused Client Success Professional to join our team. As a Client Success Professional, you will play a vital role in...

  • Senior Client Success Manager

    2 days ago

    Singapore EMARSYS PTE. LTD. Full time

    Roles & ResponsibilitiesWhat you'll doAs a Senior Client Success Manager, you will own the satisfaction, retention, and growth of a portfolio of Emarsys clients. Your primary focus will be building long-term, successful partnerships by understanding each client's business objectives, marketing goals, and challenges. You will work closely with senior...

  • Client Success Executive

    5 days ago

    Singapore PROPSELLER PTE. LTD. Full time

    About Propseller In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore's fastest-growing companies 2024 byThe Straits Times andStatistaIn August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of...

  • Client Success Executive

    5 days ago

    Singapore PROPSELLER PTE. LTD. Full time

    About Propseller In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 byThe Straits Times andStatista!In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of...

  • Client Success Executive

    2 days ago

    Singapore SISTIC PTE LTD Full time

    Roles & ResponsibilitiesThe Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.In your role:Maintain and enhance the business relationships with assigned clients Key liaison point for clients on event details and...

  • Client Success Executive

    3 weeks ago

    Singapore PROPSELLER PTE. LTD. Full time

    Roles & ResponsibilitiesAbout PropsellerIn 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore's fastest-growing companies 2024 by The Straits Times and StatistaIn August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned...

  • Client Success Executive

    3 weeks ago

    Singapore PROPSELLER PTE. LTD. Full time

    Roles & ResponsibilitiesAbout PropsellerIn 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company...

  • Client Success Manager

    3 weeks ago

    Singapore QUANTEXA PTE. LTD. Full time

    Roles & ResponsibilitiesWhat we’re all about.We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best...

  • Client Success Partner

    5 days ago

    Singapore BookMyShow Southeast Asia Full time

    About the RoleWe are looking for someone who has a go-getter attitude, passion for creative problem-solving, and effective crisis and time management skills.Key Responsibilities:The ideal candidate will be responsible for:Being the main liaison officer with our numerous promotersEnsuring the success of every eventCollaborating with business teams to better...

  • Client Success Executive

    3 weeks ago

    Singapore SISTIC PTE LTD Full time

    Roles & ResponsibilitiesThe Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.In your role:Maintain and enhance the business relationships with assigned clients Key liaison point for clients on event details and...

  • Client Success Advocate

    16 hours ago

    Singapore Spread Technologies Singapore Company Pte Ltd Full time

    About the JobWe are seeking a skilled client success advocate to join our team. As a key member of our customer support team, you will be responsible for providing timely and effective support to our clients via live chat or email, resolving their queries and concerns efficiently.Key ResponsibilitiesAssist Clients: Provide prompt and professional assistance...

  • Client Success Manager

    3 weeks ago

    Singapore MAID EASILY PTE. LTD. Full time

    Roles & ResponsibilitiesManaging Sales Process and Lead Generation. Handling enquiries and sales closure. Matching client's requirements with helper's profiles and shortlisting suitable candidates. Schedule and conduct interviews between clients and helpers. Preparation and issuance of documentation and agreement. Perform all necessary Work Permit...

  • Manager/Senior Manager, Client Success

    3 weeks ago

    Singapore MCI GROUP ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesTHE OBJECTIVEThe Manager/Senior Manager Client Success also called a major account manager, key account manager, national/global account manager is the guardian of the strategic client relationship, orchestrating the deployment of corporate-wide resources to provide comprehensive products, services, and solutions to the strategic...

  • Manager/Senior Manager, Client Success

    3 weeks ago

    Singapore MCI GROUP ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesTHE OBJECTIVEThe Manager/Senior Manager Client Success also called a major account manager, key account manager, national/global account manager is the guardian of the strategic client relationship, orchestrating the deployment of corporate-wide resources to provide comprehensive products, services, and solutions to the strategic...

  • Client Success Manager

    5 days ago

    Singapore VA ORGANIZATION Full time

    BenefitsYou'll work in a fun and vibrant environment, receive personalized 1-to-1 coaching and guidance, and have opportunities for individual personal development. You may also have the chance to travel and work with our clients.

  • Success Manager

    3 weeks ago

    Singapore 90 SECONDS INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe RoleWe're seeking a dynamic Success Manager who excels in customer engagement and has a strong understanding of video content. This role focuses on enterprise-level success services, including presenting our unique offerings, leading product demonstrations, conducting strategic video consultations, designing video products, user...

  • Client Success Advocate

    5 days ago

    Singapore HubSpot Full time

    Role SummaryAs a Client Success Advocate at HubSpot, you will play a critical role in delivering an exceptional customer experience. You will work directly with customers to understand their needs, provide technical support, and help them achieve their business goals.This role requires excellent communication and problem-solving skills, adaptability, and a...

  • Client Experience Coordinator

    4 days ago

    Singapore HA HA BIN SUCCESS PTE. LTD. Full time

    Job Summary:We are seeking a skilled Service Contract Specialist to join our team at HA HA BIN SUCCESS PTE. LTD. As a key member of our support team, you will be responsible for managing service contracts, ensuring seamless execution and high levels of customer satisfaction.Your Key Responsibilities:Manage service contracts, ensuring timely renewal and...

  • Technical Business Developer

    5 days ago

    Singapore APTIV8 IT SOLUTIONS PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Technical Business Developer to join our team at APTIV8 IT SOLUTIONS PTE. LTD. As a key member of our team, you will be responsible for driving business growth and success for our clients.The ideal candidate will have a strong background in business development and solution implementation, with excellent customer...