Food and beverage Shop manager

2 weeks ago


Singapore I MIXUE PTE. LTD. Full time
Roles & Responsibilities

· Lead daily operations efficiently and assist the shop Manager on all aspects of operations.

· Provide high quality of service and deliver excellent dining experience to all the guests

· Assist shop Manager in roster planning

· Provide training and coaching to staff on customer service and product knowledge.

· Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets

· Enhance customer service quality

· Handle guest complaints with care and provide service recovery options

· Good Public Relations

· Positive Role model

· Strategize manpower planning to support operational needs within budget

· Implement plans to ensure efficient use of resources and minimize wastage

· Always ensure cleanliness of shop

Job Requirements:

· Prior experience in Food & Beverage/Hospitality

· Good management & leadership skills

· Knowledge in using F&B Operating System (POS)

· Inventory and budgeting skills

· Proactive and enjoy interactions with customers

· Attention to detail and able to work well in a team

· Ability to work flexible shifts, including weekends, holidays and overtime


Tell employers what skills you have

Product Knowledge
Coaching
Account Management
Manpower Planning
Restaurants
Interpersonal Skills
Workplace Safety
Inventory
Recruiting
Service Recovery
Public Relations
Attention to Detail
Pressure
Budgeting
Customer Service
Performance Management

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