Food & Beverage Guest Services Officer
2 weeks ago
Food & Beverage Guest Services Officer
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
- Greet and farewell guests in a friendly, courteous manner
- Offer menu options, offer menu advice and take orders
- Serve food in efficient manner
- Operate and use POS
- Look for ways to upsell and add value
- Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
- Accuracy in order taking, timeliness in pickup and delivery of menu items
- Cleanliness and work safety in food preparation and service areas
- Perform or assist in the Hosting and Bartender duties whenever is required
- Perform opening shift and closing shift duties as assigned
Qualifications:
- No F&B service experience is required
- Minimum GCE ‘O’ level education
- Read, write, speak English fluently
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