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Frontline Customer Support Officer
2 months ago
Responsibilities:
- Facilitate the sale of CEPAS cards and related products at ticket counters or concession card replacement centers across various MRT stations and bus interchanges.
- Provide assistance with card top-ups, processing refunds, and handling card claims.
- Support dispatch tasks to different stations as needed.
Requirements:
- Minimum GCE ‘N’ or ‘O’ Level qualification.
- Strong customer service orientation.
- Excellent communication skills and a friendly, approachable demeanor.
- Must be comfortable managing and handling significant amounts of cash.
- Willingness to work in rotating shifts, including weekends and Public Holidays.
Interested candidates who wish to apply for the advertised position, please click on the apply button
EA License No: 96C4864
Reg. No.: R2094940
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Tell employers what skills you have
Excellent Communication Skills
Mentoring
Service Orientation
IT Service Management
Troubleshooting
Microsoft Excel
Hardware
Customer Support
Wealth
Approachable
Application Support
Customer Service
Decision Making
Stakeholder Management
Technical Support