L2 Production Support

1 month ago


Singapore NTT DATA SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

EMAIL ID : Interested candidates, please email your resume to mike.ramos@nttdata.com

Only shortlisted candidates would be contacted for interview.


Role: Application Support - 12 months Renewable contract

Experience: open for experienced professionals and fresh graduates with app support internship exposure

Location : Marina Bay Financial Centre & Changi Business Park (rotational)

Benefits:

  • Renewable contract (performance-based)
  • Medical Insurance Coverage
  • Leave credits


Role and Responsibility:

  • To provide quality day-to-day L2 Production support for Java/Web-based application.
  • To coordinate and support infrastructure maintenance activities.
  • To manage implementations of new application releases, adhering to the best practices of the release management process.
  • To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
  • To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
  • To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

  • Experience working in an L2 Application Support Environment.
  • Core technical competency required:
  • Linux; Unix Shell Scripting
  • SQL (MYSQL/MSSQL)
  • OpenShift/Docker
  • Good to have experience:
  • AngularJS
  • ActiveMQ
  • Elastic Search
  • Application Monitoring Tools
  • CI/CD (Continuous Integration & Continuous Deployment)
  • Python
  • Microservices concept
  • Experience in application implementation projects in financial institutions would be advantageous.
  • Strong analytical and problem-solving skills.
  • Ability to perform impact analysis in a structured manner.
  • Good verbal & written communication skills.
  • Proactive and able to work independently and under pressure.

Tell employers what skills you have

Application Architecture
Release Management
AngularJS
Application Monitoring
ActiveMQ
Unix
Service Level
Microservices
IT Operations
SQL
Application Support
Pressure
Python
Unix Shell Scripting
Linux
Able To Work Independently

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