L2 Production Support
4 weeks ago
Role and Responsibility :-
- To provide quality day-to-day L2 Production support for Java/Web-based application.
- To coordinate and support infrastructure maintenance activities.
- To manage implementations of new application releases, adhering to the best practices of the release management process.
- To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
- To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
- To enhance existing support process to maintain/improve service level & quality.
- At least 2 years working in an L2 Application Support Environment
Core technical competency required :-
• Linux; Unix Shell Scripting
• SQL (MYSQL/MSSQL)
• Java/Web-based
• OpenShift/Docker
Good to have experiences :-
• AngularJS
• ActiveMQ
• Elastic Search
• Application Monitoring Tools
• CI/CD (Continuous Integration & Continuous Deployment)
• Python
• Microservices concept
Tell employers what skills you have
Oracle
Release Management
AngularJS
Application Monitoring
Scripting
ActiveMQ
Unix
Service Level
Microservices
SQL
Application Support
Python
Continuous Integration
Unix Shell Scripting
Java
Linux
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