L2 Application Support

2 months ago


Singapore IOTALENTS PTE. LTD. Full time
Roles & Responsibilities

  • To provide quality day-to-day L2 Production support for Java/Web-based application.
  • To coordinate and support infrastructure maintenance activities.
  • To manage implementations of new application releases, adhering to the best practices of the release management process.
  • To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
  • To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
  • To enhance existing support process to maintain/improve service level & quality.

Requirement:

  • At least 2 years working in an L2 Application Support Environment.

Core technical competency required:

  • Linux; Unix Shell Scripting
  • SQL (MYSQL/MSSQL)
  • OpenShift/Docker


Good to have:

  • AngularJS
  • ActiveMQ
  • Elastic Search
  • Application Monitoring Tools
  • CI/CD (Continuous Integration & Continuous Deployment)
  • Python
  • Microservices concept
  • Experience in application implementation projects in financial institutions would be advantageous.
  • Strong analytical and problem-solving skills.
  • Ability to perform impact analysis in a structured manner.
  • Good verbal & written communication skills.
  • Proactive and able to work independently and under pressure.

Tell employers what skills you have

MSSQL
OpenShift
AngularJS
Continuous Integration and Continuous Deployment
MySQL
Java Applications
ActiveMQ
web-based application
Production Support
SQL
Python
Docker
Unix Shell Scripting
Linux

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