Technical Support Officer

4 weeks ago


Singapore GMP TECHNOLOGIES (S) PTE LTD Full time
Roles & Responsibilities

Responsibilities:

  • Collaborate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks.
  • Perform remote troubleshooting on the ticketing kiosks when required.
  • Compiling fault data for ticketing kiosks and generate reports.
  • Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
  • Assist in all systemwide software deployment and post-software deployment activities to all ticketing kiosks.
  • Generate backend reports of the ticketing kiosks for investigation purposes.
  • Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
  • Supports all ticketing kiosks and Monitoring Control Console (MCC) workstation-related tasks (such as updating station layout drawing).

Requirements:

  • NITEC / Higher NITEC in Engineering field.
  • Proficient in Microsoft Office, especially in Ms. Excel.
  • Possesses high accuracy in processing information.
  • Self-motivated, proactive, positive, and able to work independently.
  • Able to work independently and in a team in a challenging environment.


To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 24720


GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960


Tell employers what skills you have

Maintenance Management
Troubleshooting
Microsoft Office
Microsoft Excel
Hardware
GMP
Administrative Support
Excel
Able To Work Independently
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