MICE Manager
2 days ago
Job Summary
We are seeking a dynamic and experienced MICE Manager to oversee and manage accounts in the education and government sectors in Singapore. The ideal candidate will be responsible for planning, coordinating, and executing large-scale events, conferences, and meetings for these sectors, ensuring exceptional client service and delivering results that align with the company's business objectives.
Key Responsibilities
1. Account Management:
· Develop and maintain strong relationships with key clients in the education and government sectors.
· Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction.
· Understand client needs and develop customized event solutions.
2. Event Planning & Execution:
· Plan and manage end-to-end MICE events, including conferences, workshops, exhibitions, and incentive trips.
· Coordinate with internal teams, external vendors, and stakeholders to ensure seamless event execution.
· Manage event budgets, timelines, and resources effectively, ensuring all projects are delivered on time and within budget.
3. Business Development:
· Identify and pursue new business opportunities within the education and government sectors.
· Prepare and present proposals, pitching innovative solutions to secure new clients.
· Collaborate with the sales and marketing teams to develop strategies that enhance client engagement and grow the portfolio.
4. Vendor and Supplier Management:
· Establish and maintain relationships with vendors and suppliers to negotiate competitive pricing and ensure high-quality services for clients.
· Oversee the logistics of event setups, venue arrangements, and transportation.
5. Compliance & Reporting:
· Ensure that all events comply with regulatory and industry standards, particularly for government accounts.
· Prepare post-event reports, providing insights and recommendations for future improvements.
Key Requirements
· Education: Bachelor’s degree in Business, Hospitality, Event Management, or related fields.
· Experience: Minimum 5 years of experience in MICE, with a focus on managing education and government accounts.
· Proven experience in organizing large-scale events, conferences, and exhibitions.
· Strong understanding of government protocols and compliance regulations.
· Excellent vendor management and negotiation skills.
· Flexible hours – must be able to work evenings or weekends depending on customer requirements.
Skills & Competencies:
· Exceptional organizational and project management skills.
· Strong communication and interpersonal skills with the ability to build lasting relationships.
· Ability to multitask and work under tight deadlines in a fast-paced environment.
· Strategic thinker with a customer-oriented approach.
· Proficient in event management software and MS Office.
Tell employers what skills you have
Negotiation
Ability to Multitask
Account Management
Management Skills
Budgets
Microsoft Office
Interpersonal Skills
Office Management
Event Management
B2B
Office Administration
Event Planning
Vendor Management
Compliance
Transportation
Corporate Events
Team Player
Business Development
Pricing
Hospitality
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