Reservation Sales Executive

1 week ago


Singapore TOUR EAST SINGAPORE (1996) PTE LTD Full time
Roles & Responsibilities

Responsibilities:


Client Relationship Management:

  • Cultivate and maintain strong relationships with B2B clients, including travel agents, tour operators, and corporate partners.
  • Understand client preferences and travel requirements to provide tailored solutions for FIT/Group/MICE bookings.

Reservation Handling:

  • Process and manage reservations for FIT travelers and group bookings with precision and attention to detail.
  • Coordinate with hotels, transportation providers, and other partners to secure bookings and ensure seamless travel experiences.

Product Knowledge:

  • Stay updated on destination information, hotel offerings, and industry trends to offer expert advice to clients.
  • Assist clients in selecting accommodations, transportation, and activities that align with their preferences and budget.

Quotation and Proposal Creation:

  • Prepare detailed and competitive quotations for individual and group travel.
  • Develop comprehensive proposals for MICE events, showcasing our capabilities in organizing successful corporate gatherings.

Sales and Targets:

  • Meet and exceed sales targets through proactive client engagement and effective sales strategies.
  • Identify opportunities for upselling and cross-selling to maximize revenue.

Documentation and Reporting:

  • Ensure accurate and timely documentation of reservations and client communication.
  • Generate reports on sales performance and key metrics for periodic review.

Skills, Qualifications, and Experience:

  • Minimum of 1-2 years of experience in a similar role within the travel industry, specifically handling FIT/Group/ MICE bookings.
  • Strong sales and negotiation skills, with a proven track record of meeting or exceeding targets.
  • Excellent communication and interpersonal skills.
  • Proficient in using reservation systems and travel-related software.
  • In-depth knowledge of FIT/Group/ MICE travel trends and requirements.
  • Ability to work independently and collaboratively in a fast-paced environment.

Education:

  • Bachelor's degree in Tourism, Hospitality, or a related field (preferred).

Tell employers what skills you have

Product Knowledge
Negotiation
Sales
Upselling
Microsoft Office
Microsoft Excel
Ability To Work Independently
Quality Assurance
Interpersonal Skills
Relationship Management
Hospitality Industry
Hospitality Management
Selling
Tour Operators
B2B
Attention to Detail
Transportation
Customer Service
Able To Work Independently
Hospitality

  • Singapore Treetops Executive Residences Full time

    Description:The role of Sales and Reservations Coordinator is crucial in supporting the sales and reservations teams at Treetops Executive Residences. As a Sales and Reservations Coordinator, you will be responsible for providing exceptional administrative support, handling telephone inquiries, and maintaining accurate records of reservation details.Main...

  • Airline Reservations

    4 weeks ago


    Singapore WORLDWIDE AVIATION SALES PTE LTD Full time

    Roles & ResponsibilitiesAs an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information,...

  • Airline Reservations

    4 weeks ago


    Singapore WORLDWIDE AVIATION SALES PTE LTD Full time

    Roles & ResponsibilitiesAs an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information,...


  • Singapore THE FULLERTON HOTEL Full time

    Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...


  • Singapore THE FULLERTON HOTEL Full time

    Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    Roles & ResponsibilitiesJob Description To handle inquiries and obtain correct information regarding details of reservation. To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system. To keep up-to-date rooms available for sale and changes in hotel room rates. ...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    Roles & ResponsibilitiesJob Description To handle inquiries and obtain correct information regarding details of reservation. To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system. To keep up-to-date rooms available for sale and changes in hotel room rates. ...


  • Singapore Orchard Hotel Singapore Full time

    Reservations Executive Reporting to the Reservations Manager, the incumbent will be responsible to:-Handle enquiries and requests through phone calls, emails and online reservations. Work closely with the Sales team on rooms reservations. Promote and sell rooms effectively. Requirements:-At least 1 year of work experience in a similar capacity in the hotel...


  • Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full time

    Roles & ResponsibilitiesReservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of...


  • Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full time

    Roles & ResponsibilitiesReservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of...


  • Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 9 Serviced Residences. Handle reservations received via all channels timely and accurately according to SOPs Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience Maintain up-to-date information of all...


  • Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 9 Serviced Residences. Handle reservations received via all channels timely and accurately according to SOPs Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience Maintain up-to-date information of all...


  • Singapore FURAMA PTE. LTD. Full time

    Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...


  • Singapore FURAMA PTE. LTD. Full time

    Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...


  • Singapore HOLIDAY INN SINGAPORE LITTLE INDIA Full time

    THe Reservations Officer will assist with recording and processing all reservation inquiries made through various platform effeciently and accurately, and also to convert to sales where possible to meet hotel sales targets Main Responsibilities Includes - Assist with upselling the hotel and promote all hotels' products and services - Preparation and execute...


  • Singapore MANDAI RESORTS PTE. LTD. Full time

    **Main Duties and Responsibilities** As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts. The Reservations Executive plays an important role in processing reservations effectively and works...

  • Reservation Executive

    4 weeks ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARY:The Reservation Executive is responsible for handling reservations, ensuring an excellent experience for guests before they arrive at the hotel. This includes managing booking systems, processing requests, providing information, and ensuring all guest needs are met. You will be a key point of contact for guests making...

  • Reservation Executive

    4 weeks ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARY:The Reservation Executive is responsible for handling reservations, ensuring an excellent experience for guests before they arrive at the hotel. This includes managing booking systems, processing requests, providing information, and ensuring all guest needs are met. You will be a key point of contact for guests making...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Reservation Sales Executive Working days & hours: 5 days, Mon - Fri 8:45am – 5:45pm Salary: $2300 - $3000 Working location: Tanjong PagarRequirements: Process Diploma or equivalent in Tourism, Hospitality, or a related field (preferred). Minimum of 2-3 years of experience in a similar role within the travel industry,...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Reservation Sales Executive Working days & hours: 5 days, Mon - Fri 8:45am – 5:45pm Salary: $2300 - $3000 Working location: Tanjong PagarRequirements: Process Diploma or equivalent in Tourism, Hospitality, or a related field (preferred). Minimum of 2-3 years of experience in a similar role within the travel industry,...