Reservations Executive/Assistant Reservations Manager

Job Description Manage reservation requests- Monitor team to ensure that information provided to guests are accurate and updated.- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay.- Resolve escalated guests' concerns and feedback relating to reservation requests.- Monitor guest satisfaction...

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our team!As a Reservation Executive, we rely on you to: Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our team!As a Reservation Executive, we rely on you to: Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through...

Roles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Roles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Company Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Roles & Responsibilities Knows all reservations process and handling. Proficient in operating the reservations systems and equipment. Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests. Ensures that all reservations are entered accurately, and database update...

We are seeking a seasoned and accomplished Executive Reservations Director to lead our reservations team at Raffles Sentosa Singapore.Reporting directly to the Cluster Director of Revenue Management, this role is responsible for overseeing the day-to-day operations of the Reservations office, ensuring seamless guest experiences, and driving revenue growth...

Roles & ResponsibilitiesReporting to Reservations and Communications Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.DUTIES AND RESPONSIBILITIES Ensures that reservations team replies to all guest requests within 24 hours of receipt. Ensure daily trace/follow up reports are...

Roles & ResponsibilitiesReporting to Reservations and Communications Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.DUTIES AND RESPONSIBILITIES Ensures that reservations team replies to all guest requests within 24 hours of receipt. Ensure daily trace/follow up reports are...

Roles & ResponsibilitiesJOB SUMMARY:The Reservation Executive is responsible for handling reservations, ensuring an excellent experience for guests before they arrive at the hotel. This includes managing booking systems, processing requests, providing information, and ensuring all guest needs are met. You will be a key point of contact for guests making...

Roles & ResponsibilitiesJOB SUMMARY:The Reservation Executive is responsible for handling reservations, ensuring an excellent experience for guests before they arrive at the hotel. This includes managing booking systems, processing requests, providing information, and ensuring all guest needs are met. You will be a key point of contact for guests making...

Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...

Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...

Roles & ResponsibilitiesJob Description: Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards Ensures filing of reservations correspondence are done systematically by the Agents Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and...

Roles & ResponsibilitiesJob Description: Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards Ensures filing of reservations correspondence are done systematically by the Agents Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and...

Job OverviewThe Singapore Resort & Spa seeks a skilled Reservations Executive to join our team. As a key member of the reservations department, you will play a crucial role in ensuring seamless guest experiences and maximizing hotel revenue.Salary Range: SGD 45,000 - 60,000 per annum, depending on experience.Key Responsibilities:Monitor daily reservation...

Roles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...