Senior / Assistant Manager, Service & Operations

3 weeks ago


Singapore NATIONAL UNIVERSITY POLYCLINICS Full time
Roles & Responsibilities

You will be part of the Polyclinic Management Team supporting the Manager and cross-functional teams, coordinating and planning clinic activities, utilization of manpower and resources, to ensure cost efficiency, effective management, and smooth daily operations of the clinic. You will also support the implementation of new initiatives such as Healthier SG, Social Prescribing and Age Well SG and support the drive to achieve service excellence and continuous improvement.

You will oversee administrative activities like staff scheduling, patient flow, inventory management, and facility management, and be involved in planning and implementing strategies, proposals, and activities to improve work processes, and work collaboratively with clinical, nursing, allied health professionals, diagnostics, and other service departments within the polyclinic.

You will also have the opportunity to collaborate with team members across other workgroups, polyclinics or HQ, focusing on manpower planning, training and development, digital and service transformation, policy and workflows, new polyclinics development, and emergency planning.

If you are looking for a meaningful career and want to contribute to the dynamic healthcare environment in the primary care setting, this might be what you are looking for.

Job Requirements

  • Degree in any field
  • Strong interpersonal and communication skills in both oral and written.
  • Possess good critical thinking and problem-solving skills.
  • Resilient, dynamic, multi-tasker and possess positive attitude.
  • Able to work in a fast paced and dynamic environment.
  • Able to commit 5.5 days' work week
Tell employers what skills you have

Management Skills
Microsoft Office
Manpower Planning
Operations
Interpersonal Skills
Healthcare
Critical Thinking
Communication Skills
Staff Management
Service Excellence

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