Air Freight Service Representative

3 weeks ago


Singapore WECRUIT PTE. LTD. Full time
Roles & Responsibilities

  • Assist customers with daily cargo bookings across various airline products.
  • Reserve cargo space with airlines and confirm bookings with customers.
  • Understand the specific requirements of different airline products and provide customers with tailored advice.
  • Manage cargo bookings by inputting flight reservations into the system and ensuring all information is accurately updated.
  • Coordinate with customers, warehouses, carriers, and customs to meet shipment requirements.
  • Track and monitor shipment progress, keeping customers informed of any updates.
  • Build and maintain strong relationships with customers by addressing their inquiries promptly.
  • Collaborate with the billing team to ensure accurate invoicing data is provided.
  • Perform additional tasks as required.


We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.


Wecruit Pte Ltd

EA License No: 20C0270




Tell employers what skills you have

Shipping Documentation
Sales
Microsoft Office
Microsoft Excel
shipping process
Interpersonal Skills
Administration
Data Entry
Air Freight
Good Communication Skills
Freight
Trucking
shipping industry
Communication Skills
shipping vessels
Microsoft Word
Customer Service
customer shipping schedule
Shipping
Customer Service Experience

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