Air Export Customer Service Representative

Company OverviewFlintex Consulting Pte Ltd is a leading consulting firm that provides exceptional services to its clients.Job SummaryWe are seeking a highly motivated and detail-oriented Air Export Customer Service Assistant to join our team. The successful candidate will be responsible for providing exceptional customer service, processing air export...

Roles & Responsibilities Coordinate all Air Import/Export Freight activities, including quotation, booking, documentation, data entry, shipment tracking and tracing, billing, arranging deliveries, among others responsibilities. Issue bills and invoice to clients and agent and organize documentations and properly keep all records updated. Communicate...

Key Responsibilities- Respond to customer inquiries related to air export services- Process air export booking requests and arrangements for cargo collection- Provide booking confirmations and flight details to customers- Manage customer expectations and complaints- Coordinate with overseas offices on shipment status and inquiries- Verify invoices from...

At Wecruit Pte Ltd, we are seeking a highly skilled Freight Forwarding and Sales Support Professional to join our team in the role of Customer Service Representative - Air Freight Specialist.As a key member of our sales support team, you will play a crucial role in handling customer inquiries, preparing and processing quotes, and generating weekly and/or...

Roles & ResponsibilitiesJob Responsibilities Arrange air export shipment bookings received from Customer Coordinate with Operations on shipment execution on the booked flight Check and respond to the customer query on air export bookings or shipment Handle day-to-day shipment activities and respond to Client Other ad-hoc duties as and when assignedJob...

Job Title: Air Export Operations AssistantJob Summary:Flintex Consulting Pte Ltd is seeking an Air Export Operations Assistant to join our team. The successful candidate will be responsible for coordinating air export operations, supporting internal departments, and ensuring customer satisfaction.Key Responsibilities:Coordinate with Customer Service and...

Job Scope :Support the Export Operations Supervisor/Executive in executing day-to-day tasks. Prepare and arrange the Pre HAWB (House Air Waybill) documentation. Dispatch pre-alert notifications to overseas offices and customers ahead of flight departures. Ensure compliance with handling instructions for time-sensitive cargo. Coordinate export cargo lodgement...

Job Description:As an Air Export Operations Assistant at Flintex Consulting Pte Ltd, you will play a crucial role in ensuring the smooth execution of air export operations. Your primary responsibilities will include coordinating with our Customer Service and Warehouse teams to address operation-related matters, processing shipping documents, and executing...

Roles & Responsibilities:We are seeking a skilled and organized Export Customer Service Specialist to join our team at FLINTEX CONSULTING PTE. LTD. The ideal candidate will have a strong understanding of air export processes and excellent communication skills.Key Responsibilities:Attend to customers' inquiries and provide timely responsesPrepare and process...

As a Customer Service Executive with the Air Freight department, the incumbent will provide proactive and comprehensive services to both Internal and External customers ensuring their requirements are fulfilled. The role is instrumental in the company's objective of service excellence. Responsibilities: Obtain pricing from carriers, co-loaders, and...

Roles & ResponsibilitiesTo provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination. Answer all incoming calls promptly and politely. Handle all air export shipment bookings via different channels of communication. ...

Roles & ResponsibilitiesAbout the RoleThe Senior/Officer, Air Export is responsible to execute day to day Air Export duties as specified by the Supervisor, Air Export Operations. You will play a critical role in driving operational excellence to ensure client satisfaction and loyalty.Key Responsibilities Export Operation Ensure all shipments HAWB/MAWB and...

Roles & ResponsibilitiesJob Scope : Support the Export Operations Supervisor/Executive with day-to-day tasks. Prepare and arrange the Pre HAWB (House Air Waybill), including cargo labeling and document organization. Dispatch pre-alert notifications to overseas offices and customers ahead of flight departures. Conduct job registrations using the...

Roles & ResponsibilitiesMon to Fri 8.30am - 6pmJob Scope- Attend to customers’ inquiry- Prepare and process Air Export booking request- Arrange for collection of cargo at customers’ premise- Provide booking confirmation and flight details to customers- Mange customers’ expectations and complaints- Correspond with overseas offices on shipment status and...

Job Overview:We are seeking a highly skilled and motivated individual to join our team as an Air Export Trade Coordinator. In this role, you will be responsible for attending to customers' inquiries, preparing and processing air export booking requests, arranging for the collection of cargo at customers' premises, and providing timely updates on shipment...

Customer Service Manager (Air Freight) Job Duties Handling full operations on Air or Ocean freight’s import/export shipments Work closely with customers and agents for air freight or sea freight operations Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc. Assist in the...

Roles & Responsibilities Ensure customers queries, complaints are addressed in a timely manner with appropriate solutions Build and maintain relationship with customers to fulfil requirements and upkeep customers KPIs Escalate unresolved issues that require managerial attention Coordinate with agents, carriers, vendors, overseas offices, COE and...

Roles & Responsibilities· Quote and propose air freight solutions to customers· Coordinate with airlines on rates and bookings· Liaise with customers on export shipment instructions and booking updates· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc· Prepare job sheets for Operations to follow up· Check shipments status /...

Roles & ResponsibilitiesAbout the Job: Handling air export shipments and bookings Prompt updating and preparation of on-hand cargo reports Verifying and tallying cargo before export Arrange collection and deliveries of freight for international air export moves Checking of Goods Received for export Preparing shipment documents and permitsWhat it Takes:...

Roles & ResponsibilitiesEnsure all processes whether import or export or transhipment shipments are carried out in accordance with established procedure and instructions in compliance with regulatory requirements.Ensure timely preparation of documents for custom clearance, inward or outward permit application, delivery orders, etc for import, export and...