Customer Service Executive/Officer
8 months ago
· Quote and propose air freight solutions to customers
· Coordinate with airlines on rates and bookings
· Liaise with customers on export shipment instructions and booking updates
· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc
· Prepare job sheets for Operations to follow up
· Check shipments status / uplift
· Job costing
· Resolve problems when they crop up
Tell employers what skills you have
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Direct Sales
Air Freight
Budgeting
Statistics
Team Player
Microsoft Word
Customer Service
Facilities Management
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Executive, customer service
1 month ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer service executive
3 weeks ago
Singapore Woodlands Transport Service Pte Ltd Full timeResponsibilites Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules and...
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Customer Service Officer
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time $2,050 - $2,400Customer Service OfficerLocation: West/Central/EastJob Description: As a key member of the team, you’ll be the face of our establishment, responsible for creating memorable experiences for our guests. This role offers the exciting opportunity to interact with diverse customers, manage the flow of guests, and ensure every dining experience exceeds...
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Customer Service Representative
4 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at TREETOPS EXECUTIVE RESIDENCES. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key Responsibilities:Preparation and Setup: Prepare the...
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Customer Service and Sales Representative
4 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated Reservation Associate to join our team at the STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service and sales support to our guests.About UsThe STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. is a leading...
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Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob OverviewThe Customer Service Representative will be responsible for handling customer inquiries and resolving issues related to hotel reservations. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer service.About the RoleThis position involves processing reservation requests,...
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Clubhouse executive
3 weeks ago
Singapore CIVIL SERVICE CLUB Full timeCLUBHOUSE EXECUTIVE (Covering Night Duty Officer) (Location : Changi) As a Clubhouse Executive in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse. What you’ll be doing: Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse. Handle enquiries...
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Customer Service Officer
4 weeks ago
Singapore MORRISON EXPRESS LOGISTICS PTE LTD Full timeRoles & ResponsibilitiesAbout the RoleThe Customer Service Officer is responsible for the delivery of services to meet the requirement of the customers by coordinating with the different service providers, warehouse and other department. You will form an inegral part of the customer service team to play a critical role in driving operational excellence to...
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Customer service officer
5 hours ago
Singapore Far East Organization Full timeResponsibilities Manage customers’ complaints, enquiries, issues and feedback Support in sales calls to potential customers Coordinate and execute new social media marketing initiatives and promotional activities (E.g. Facebook, Instagram, You Tube, Carousell etc.) Coordinate the daily operations of the self-storage business (Po S System for Self-Storage...
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Customer Service Officer
2 weeks ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesResponsibilitiesWe are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player,...
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Customer Service Officer
4 months ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesResponsibilitiesWe are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player,...
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Customer Service
2 months ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeRoles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...
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Singapore PEOPLE PROFILERS (EXECUTIVE SEARCH) PTE. LTD. Full timeJob Summary:We are seeking an experienced Concierge Service Executive to provide exceptional customer service and create unforgettable experiences for our clients. As a key member of our team, you will be responsible for delivering swift, personalized service while maintaining a sophisticated presence in customer-centric areas.About the Role:This is a unique...
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Customer Service Delivery Specialist
4 weeks ago
Singapore PEOPLE PROFILERS (EXECUTIVE SEARCH) PTE. LTD. Full timeAt People Profilers (Executive Search) Pte. Ltd., we are committed to providing exceptional service to our clients and customers.About the RoleWe are seeking a highly skilled Customer Service Delivery Specialist to join our team in Tengah, Singapore.The successful candidate will be responsible for delivering top-notch customer service experiences, ensuring...
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Customer Service Officer
2 weeks ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesCore ResponsibilitiesServiced Office Operations Liaise with Sales Department and other stakeholders to provide services to tenants Schedule appointments for clients Perform tenant check-in and check-out Perform payment collection procedures Manage tenants’ feedback and enquiries Perform service recovery Promote use of...
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Customer Service Officer
2 weeks ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeRoles & ResponsibilitiesDepartment/Location: Service Centre Department (SCD)Working Hours Monday to Friday: 8.30 AM to 5.30 PMLocations and Position MaxwellDuration of Assignment Start Date: 23 December 2024 End Date: 31 January 2025 Potential for monthly extensions based on business needs and candidate availability.Job ResponsibilitiesAs a Customer...
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Customer Service Officer
2 weeks ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeRoles & ResponsibilitiesDepartment/Location: Service Centre Department (SCD)Working Hours Monday to Friday: 8.30 AM to 5.30 PMLocations and Position MaxwellDuration of Assignment Start Date: 23 December 2024 End Date: 31 January 2025 Potential for monthly extensions based on business needs and candidate availability.Job ResponsibilitiesAs a Customer...
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customer service manager
1 week ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesTo ensure standards of service detailed in the service level agreement and within the schedules of thecontractual terms and conditions are achieved, maintained and developedTo contribute to the growth of services in order to meet client and commercial expectations whilstmaintaining strict budgetary control in line with client and...
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customer service manager
1 week ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesTo ensure standards of service detailed in the service level agreement and within the schedules of thecontractual terms and conditions are achieved, maintained and developedTo contribute to the growth of services in order to meet client and commercial expectations whilstmaintaining strict budgetary control in line with client and...
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Customer Service Executive
4 weeks ago
Singapore BEAUTIFUL MUM PAYA LEBAR PTE. LTD. Full timeRoles & Responsibilities Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls. They answer any questions the customer may have and then redirect them to the appropriate team or department. Helping customers to fix their appointment. Any other ad hoc...