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Customer Service Executive

2 months ago

Singapore AVANTCHEM PTE. LTD. Full time
Roles & Responsibilities

  • Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)
  • Coordinate with 3PL with orders release and arrange transportation
  • Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests
  • Follow on orders and ensure sufficient inventory for customers Inventory management (and disposal of inventory , if required)
  • Participation of survey requested by the Department of Statistics
  • Provide weekly Sales and inventory reports
  • Arrangement for blending and drumming activities
  • Update landed costs for all the deliveries/shipments

Requirements

  • Chemicals background is preferred
  • Excellent communication and interpersonal skills with experience dealing with both internal and external customers
  • Ability to work collaboratively within a team environment
  • Meticulous in daily job execution
  • Effective complaint management skills
  • Knowledge of Incoterms
  • Knowledge of SAP, PDF edit, MS Excel, Word, Pivot /Vlookup
  • Positive attitude with good time management

Tell employers what skills you have

Microsoft Office
Microsoft Excel
3PL
Interpersonal Skills
Inventory
Inventory Management
Adaptability
Freight
Transportation
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Shipping
Customer Service Experience