Customer Service Executive
1 week ago
Job Description:
· Attending to client's requests and inquiries via email and phone
· Manage and handle customer service mail box
· Liaise with trainers and organise training programmes
· Update system on upcoming training programmes
· Work with marketing team to garner participants for the upcoming training programmes
· Host classes and keeping classes in line with governing regulations
· Update training records in system as and when necessary
· Process any reimbursement requests
· Able to work independently and occasionally might need to have reverse routine to cover evening classes once a month
· Any other ad hoc duties may be required
Requirements:
- Diploma or equivalent and above
- Proficient in Microsoft Words, Excel, PowerPoint
- Good writing skills
- Extrovert personality is a plus point
- Work with training background
- Have ACTA, ACLP or DDDLP will be preferred
- Knowledge in real estate industry is an added advantage
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
Interpersonal Skills
Marketing
PowerPoint
Communication Skills
Excel
Customer Satisfaction
Team Player
Customer Service
Real Estate
Writing Skills
Able To Work Independently
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