Corporate Sales Coordinator
3 weeks ago
- Possess a Diploma
- Possess Client Service / Customer Support / Order Fulfilment / Sales Support / Account Servicing / Sales Operations Exp
- Alexandra Technopark
Job Scope:
- Provide customer service and administrative support to the Corporate Fleet department
- Act as the main point of contact for external corporate customers and internal stakeholders
- Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
- Manage incoming phone calls and identify customers' needs to achieve satisfaction
- Build and maintain good relationship and trust with corporate customer accounts
- Manage and address any customer complaints or issue with product / service
- Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
- Generate report
- Follow up on bad debt collection from corporate customers
- Any other duties as assigned
Requirements:
- Possess minimum a Diploma
- Minimum 2 years of Client Service / Customer Support / Order Fulfilment / Sales Support / Account Servicing / Sales Operations experience
- Excellent verbal and written communication
- Ability to build and sustain rapport with corporates customer and stakeholders
- Capability to identify and resolve issues promptly
- Attention to detail in handling documents and data entry
- Flexibility to adapt to changing priorities and handle unexpected situations
To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
Tell employers what skills you haveAccount Management
Sales Support
Client Relations
corporate accounts
Customer Support
Interpersonal Skills
client requests
Administration
Order Processing
Account Servicing
Order Fulfillment
Document processing
After Sales Support
Sales Operations
Resolved customer complaints
Administrative Support
Reports
Communications
Customer Service
Customer Relations
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