Application Support Analyst
5 months ago
Job Responsibilities
• Responsible for the L2 support and troubleshooting for production incidents and critical system interface.
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Responsible for production system integrity and production system readiness of banking systems.
• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.
• Propose improvement for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
Job Requirements
• Degree in Computer Science or Information Technology
• Possess strong work experience in the Application or System Support function, preferably in a bank or financial institution.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services
• Experience in suporitng Banking payment systems will be advantageous
• Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).
For more information, please visit to www.gmprecruit.com and search for Job Reference: 17353
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845
Tell employers what skills you have
MSSQL
optimized SQL queries
Troubleshooting
Oracle
Online Payments
SWIFT Payments
Mobile Payments
Root Cause Analysis
Scripting
Unix
Application Support
SQL Server
Windows
RDBMS
Snow
Remittances
ITIL
Payment Cards
Disaster Recovery
Payment Systems
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