Assistant Manager Hospitality

3 weeks ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

The Assistant Manager, Hospitality role is to assist Head, Hospitality to complete all Hospitality-related operations, ensuring our establishment works smoothly and to assist in conducting training on Hospitality-related curriculum.

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.


There will be an agreed Key Performance Indicators set for maintaining the service excellence of the nursing home. All roles are accountable for providing a range of services.


Essential Functions

  • Ensure that all Hospitality policies are implemented
  • Build meaningful and professional relationships with residents and family members
  • Ensure that all Household are equipped with clean linens
  • Ensure that all Household are equipped with kitchen items
  • Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
  • Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
  • Handle complaints when necessary
  • Conduct essential hospitality training for Care Staffs
  • Supervise and evaluate Care Staff service delivery
  • Ensure all records are kept properly and consistently
  • Prepare reports for Head, Hospitality review


Interested candidates please email your resume to jonathanlim@recruitexpress.com.sg


Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657


Tell employers what skills you have

Hospitality Service
corporate hospitality
Hospitality Industry
Hospitality Management
hospitality organization
Hospitality and Tourism Management
Service Excellence
Hospitality Services n.e.c.
Service Delivery
Hospitality

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