Restaurant Manager

2 weeks ago


Singapore ALTITUDE ORANGE GROVE PTE. LTD. Full time
Roles & Responsibilities

Duties:

  • A strong focus upon hiring requirements resulting in finding the best available talents.
  • Supervise daily restaurant operations with a strong presence on the floor and assist the team in operations during peak meal periods.
  • Ensuring that the department maintains a first class and positive visual impact including ambiance, cleanliness, orderliness and décor.
  • Ongoing control and enhancement of quality standards and guest services.
  • Work to continuously improve guest satisfaction.
  • Work with the stewarding team to ensure that all equipment needs are met, and all equipment are properly maintained and inventoried.
  • Creation and implementation of guest preference programs.
  • Working with the team to create new ideas and promotions resulting in increased opportunities for food and beverage sales.
  • Work closely with the Culinary team to maintain food quality.
  • Ensuring a safe and healthy work environment for all colleagues.
  • Maintain high team morale and team spirit within the department.
  • Ensuring all training processes are in place and executed.
  • Ensures all required departmental meetings are consistently conducted.
  • Plays a significant role in maximising financial performance and attracting hotel and non-hotel guests.
  • Assist with the creation and execution of the restaurant's budget, forecast and marketing plan.
  • Ensure point of sales system are always updated and maintained with complete accuracy.
  • Supports public relations opportunities to promote the restaurant.
  • Conduct daily food and beverage tastings.
  • Ensure compliance with all food and beverage policies, standards and procedures, including food handling and sanitation standards.
  • Interact with guests appropriately during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
  • Actively participates in the hiring process to identify the right talent to support the outlet's concept in line with Standard's recruiting guidelines.
  • Provides direction to team members through coaching, guiding and celebrating.
  • Continuously improve colleague retention.
  • Identifies the development needs of others whilst coaching to improve their knowledge and skills.
  • Manage staffing levels to meet guest service standards, operational needs and financial objectives.
  • Ensure that expenses and requisitions are in line with budget and forecast.
  • Be well versed in all necessary Hotel brand standards and history and ensure all direct reports are likewise versed.

Requirements

  • Certificate or Diploma in Restaurant Management or extensive F&B experience.
  • Minimum 2 years of relevant experience in a similar concept restaurant or restaurant capacity.
  • Fluent in English, knowledge of additional languages is a plus.
  • Knowledge of Japanese cuisines, their preparation and service.
  • Able to perform under pressure.
  • Acts as a role model to demonstrate appropriate behaviours.
  • Ability to work well in stressful and high-pressure situations.
  • A team player and self-starter.
Tell employers what skills you have

Coaching
Microsoft Office
Food Safety
Restaurants
Quality Management
Appraisals
Food Quality
Customer Contact
VIP
Team Spirit
Sanitation
Inventory Control
Public Relations
HACCP
Customer Service
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