Operations Assistant North/Data entry work/logistics or supply chain operations/IOR/EOR processes

2 weeks ago

Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities

1. OPERATIONAL SUPPORT:
  • Assist in coordinating and managing the end-to-end Importer of Record (IOR) / Exporter of Record (EOR) process for global shipments.
  • Communicate with customers, freight forwarders, and customs authorities to ensure smooth clearance and timely delivery of goods.
  • Review shipping documents, such as invoices, packing lists, and certificates of origin, to ensure accuracy and compliance with regulations.
2. DOCUMENTATION MANAGEMENT:
  • Maintain accurate and well-organized records of shipments, customs entries, and compliance-related documentation.
  • Assist in preparing essential import/export compliance documents, including import licenses, permits, and declarations.
3. CUSTOMER COMMUNICATION:
  • Serve as a key point of contact for customers, providing timely updates on shipment status and addressing inquiries.
  • Work closely with customers to gather necessary information and ensure compliance with local regulations.
4. REGULATORY COMPLIANCE:
  • Stay informed about evolving customs regulations and trade policies across various countries.
  • Ensure that all shipments adhere to relevant trade and customs requirements.
5. ISSUE RESOLUTION:
  • Identify and resolve operational issues, including document discrepancies or customs holds.
  • Escalate critical issues to the operations manager when necessary.
6. REPORTING & ANALYSIS:
  • Assist in preparing regular reports on shipment and operational performance.
  • Analyze data to identify trends and recommend process improvements.
QUALIFICATIONS & REQUIREMENTSEDUCATION:
  • Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
EXPERIENCE:
  • 2-3 years of experience in logistics or supply chain operations.
  • Familiarity with IOR/EOR processes is an advantage.
SKILLS:
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and logistics management systems.
  • A problem-solving mindset and ability to work under pressure.
KNOWLEDGE:
  • Understanding of customs documentation and international trade regulations.
  • Knowledge of APAC trade regulations is a plus.
PERSONAL ATTRIBUTES:
  • Detail-oriented with a strong focus on accuracy.
  • Proactive and team-oriented approach.
  • High level of integrity and professionalism.
Tell employers what skills you have

Outlook
Microsoft Office
Regulatory Compliance
Supply Chain
Administration
Logistics Management
Compliance
Freight
Teamoriented
Supply Chain Management
Excel
Customer Communication
Shipping
International Trade

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