Operations Assistant Logistic

1 week ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities
  • Salary: $2800 - $3200
  • Working Days : Mon - Fri
  • Working hours: 9am - 6pm
  • Location: Woodlands (near Woodlands MRT)

Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).
The company has 3 offices where all operations and coordination are handled by each region:
Americas Office: Located in Chile
Asia Pacific Office: Located in Singapore
Europe, Middle East & Africa: Located in Netherlands

This position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.

Requirements:

  • Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 2-3 years of experience in logistics, freight forwarding, or customs operations.
  • Familiarity with Importer of Record (IOR) / Exporter of Record (EOR) process and international trade regulations is a plus.
  • Understanding of customs documentation and import/export regulations.
  • Knowledge of APAC trade regulations is an advantage

Responsibilities

1. OPERATIONAL SUPPORT:

  • Assist in coordinating and managing the end-to-end Importer of Record (IOR) / Exporter of Record (EOR) process for global shipments.
  • Liaise with customers, freight forwarders, and customs authorities to ensure smooth clearance and timely delivery of goods.
  • Verify shipping documents, including invoices, packing lists, and certificates of origin, to ensure accuracy and compliance

2. DOCUMENTATION MANAGEMENT:

  • Maintain accurate and organized records of all shipments, customs entries, and compliance-related documentation
  • Assist in preparing necessary documents for import/export compliance , including import licenses, permits, and declarations.

3. CUSTOMER COMMUNICATION:

  • Act as a point of contact for customers, providing timely updates on shipment status and addressing inquiries.
  • Collaborate with customers to gather required information and ensure
    compliance with local regulations.

4. REGULATORY COMPLIANCE:

  • Stay updated on customs regulations and trade policies in various countries.
  • Ensure all shipments comply with relevant import/export laws and guidelines.

5. PROBLEM RESOLUTION:

  • Identify and resolve operational issues, such as shipment delays, missing
    documents, or customs holds.
  • Escalate critical issues to the operations manager or relevant teams as needed

6. REPORTING:

  • Assist in preparing regular reports on shipment status, compliance metrics, and operational performance.
  • Analyze data to identify trends and recommend process improvements.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Tell employers what skills you have

Regulatory Compliance
Administration
Compliance
Freight
Supply Chain Management
Customer Communication
Shipping
Qi
International Trade
Africa

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