Shipping Operation

5 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Operations Assistant (International Trade) x2

Salary: $2800 - $3200
Working Days : Mon - Fri
Working hours: 9am - 6pm
Location: Woodlands

Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).
The company has 3 offices where all operations and coordination are handled by each region:
Americas Office: Located in Chile
Asia Pacific Office: Located in Singapore
Europe, Middle East & Africa: Located in Netherlands

This position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.

Requirements:

  • Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 2-3 years of experience in logistics, freight forwarding, or customs operations.
  • Familiarity with Importer of Record (IOR) / Exporter of Record (EOR) process and international trade regulations is a plus.
  • Understanding of customs documentation and import/export regulations.
  • Knowledge of APAC trade regulations is an advantage

Responsibilities

1. OPERATIONAL SUPPORT:

  • Assist in coordinating and managing the end-to-end Importer of Record (IOR) / Exporter of Record (EOR) process for global shipments.
  • Liaise with customers, freight forwarders, and customs authorities to ensure smooth clearance and timely delivery of goods.
  • Verify shipping documents, including invoices, packing lists, and certificates of origin, to ensure accuracy and compliance

2. DOCUMENTATION MANAGEMENT:

  • Maintain accurate and organized records of all shipments, customs entries, and compliance-related documentation
  • Assist in preparing necessary documents for import/export compliance , including import licenses, permits, and declarations.

3. CUSTOMER COMMUNICATION:

  • Act as a point of contact for customers, providing timely updates on shipment status and addressing inquiries.
  • Collaborate with customers to gather required information and ensure
    compliance with local regulations.

4. REGULATORY COMPLIANCE:

  • Stay updated on customs regulations and trade policies in various countries.
  • Ensure all shipments comply with relevant import/export laws and guidelines.

5. PROBLEM RESOLUTION:

  • Identify and resolve operational issues, such as shipment delays, missing
    documents, or customs holds.
  • Escalate critical issues to the operations manager or relevant teams as needed

6. REPORTING:

  • Assist in preparing regular reports on shipment status, compliance metrics, and operational performance.
  • Analyze data to identify trends and recommend process improvements.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Tell employers what skills you have

International Trade Legislation for Business
Regulatory Compliance
International Trade Legislation Compliance
Administration
international trade exhibitions
Compliance
Freight
international trade regulations
Supply Chain Management
International Trade Finance
Customer Communication
International Trade Law
Shipping
International Trade
Africa
international trade shows

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