Ship Agency Operation Manager

2 weeks ago


Singapore U3 INFOTECH PTE. LTD. Full time
Roles & Responsibilities

Roles & Responsibilities:

  • Oversee and coordinate operations for general cargo ships, ensuring smooth loading and unloading processes.
  • Manage dispatch and handling of heavy cargo, particularly steel and machinery, requiring complex stowage and floating crane operations.
  • Handle the coordination and quotation management for services such as floating cranes, lashing, and stevedoring for cargo exports, particularly from Singapore.
  • Engage with potential clients in Singapore, offering port agency services and building strong relationships with stakeholders.
  • Organize hospitality arrangements for clients visiting Singapore.
  • Collect and act on customer feedback to enhance service quality.

Requirements:

  • Diploma or higher education with 4-5 years of experience in the shipping industry, preferably in a port agency role.
  • Proven ability to work both as part of a team and independently.
  • Strong business acumen, energetic, proactive, and results-oriented.
  • Excellent relationship-building skills with a focus on client satisfaction and service quality.

Tell employers what skills you have

Negotiation
Charter
Ships
Business Acumen
Unloading
Vessel Operations
Budgeting
Customer Service
Business Development
Shipping

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