Customer Engagement Partner
2 weeks ago
Our client is a well-established pharmaceutical company with a regional presence.
Key Responsibilities:
- Act as a trusted partner and is the primary point of contact for HCPs/HCOs to deliver patient-centric solutions. Competent in effectively demonstrating the value of company’s portfolio to external stakeholders and ensuring suitable patients could benefit from offered solution.
- Develop and implement comprehensive therapy area and customer-level strategic plan to deliver exceptional customer experience, ensure optimal customer coverage and achieve overall company goals.
- Develop and foster strong partnership with KOLs and targeted customers; adept in engaging and supporting customers in improving patients’ outcome.
- This is an individual contributor role with significant field-based customer engagement responsibilities.
- Uncover actionable market insights from regular HCP/HCO engagements and business analytics to formulate innovative patient-centric solutions; identify and pursue new business opportunities to achieve company goals.
- Lead and execute account planning & management which include formulary listing of company products in hospitals.
- Maintain robust product, therapeutic area, customer and industry knowledge to consistently optimize strategic customer engagement plan development and implementation.
- Demonstrate integrity and work within legal, compliance and company policies and processes.
Requirements:
- Bachelor’s Degree from an accredited institution
- Minimum 4 years of sales / marketing / key accounts experience in pharmaceutical industry with at least 2 years in specialty portfolio.
- Previous Gastro, Respiratory, Neurology and/or Oncology commercial experience is an added advantage.
- Strong interpersonal and communication skills both verbal and written.
- Strong presentation, negotiation and influence
- A valid driving license and own vehicle
How to Apply:
Please apply with your CV for a confidential discussion on the position. We regret that only shortlisted candidates will be notified.
Consultant: Henry Zheng
Registration Number: R1106964
EA License Number: 17C8502
Tell employers what skills you have
Product Knowledge
Account Planning
Negotiation
Pharmaceutical Industry
Hospitals
Neurology
Customer Experience
Oncology
Customer Engagement
Marketing
Driving License
Business Analytics
Communication Skills
Presentation Skills
Customer Service
New Product Launch
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