Customer Engagement Partner

2 weeks ago


Singapore INTEGRITY PARTNERS PTE. LTD. Full time
Roles & Responsibilities

Our client is a well-established pharmaceutical company with a regional presence.


Key Responsibilities:

  • Act as a trusted partner and is the primary point of contact for HCPs/HCOs to deliver patient-centric solutions. Competent in effectively demonstrating the value of company’s portfolio to external stakeholders and ensuring suitable patients could benefit from offered solution.
  • Develop and implement comprehensive therapy area and customer-level strategic plan to deliver exceptional customer experience, ensure optimal customer coverage and achieve overall company goals.
  • Develop and foster strong partnership with KOLs and targeted customers; adept in engaging and supporting customers in improving patients’ outcome.
  • This is an individual contributor role with significant field-based customer engagement responsibilities.
  • Uncover actionable market insights from regular HCP/HCO engagements and business analytics to formulate innovative patient-centric solutions; identify and pursue new business opportunities to achieve company goals.
  • Lead and execute account planning & management which include formulary listing of company products in hospitals.
  • Maintain robust product, therapeutic area, customer and industry knowledge to consistently optimize strategic customer engagement plan development and implementation.
  • Demonstrate integrity and work within legal, compliance and company policies and processes.


Requirements:

  • Bachelor’s Degree from an accredited institution
  • Minimum 4 years of sales / marketing / key accounts experience in pharmaceutical industry with at least 2 years in specialty portfolio.
  • Previous Gastro, Respiratory, Neurology and/or Oncology commercial experience is an added advantage.
  • Strong interpersonal and communication skills both verbal and written.
  • Strong presentation, negotiation and influence
  • A valid driving license and own vehicle


How to Apply:

Please apply with your CV for a confidential discussion on the position. We regret that only shortlisted candidates will be notified.

Consultant: Henry Zheng

Registration Number: R1106964

EA License Number: 17C8502


Tell employers what skills you have

Product Knowledge
Account Planning
Negotiation
Pharmaceutical Industry
Hospitals
Neurology
Customer Experience
Oncology
Customer Engagement
Marketing
Driving License
Business Analytics
Communication Skills
Presentation Skills
Customer Service
New Product Launch

  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a well-established pharmaceutical company with a regional presence.Key Responsibilities: Act as a trusted partner and is the primary point of contact for HCPs/HCOs to deliver patient-centric solutions. Competent in effectively demonstrating the value of company’s portfolio to external stakeholders and ensuring...


  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    Customer Engagement PartnerJoin INTEGRITY PARTNERS PTE. LTD. as a Customer Engagement Partner and take on a challenging role that requires strong interpersonal and communication skills. As a trusted partner, you will be the primary point of contact for healthcare professionals and hospitals to deliver patient-centric solutions.Key Responsibilities:Develop...


  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    Customer Engagement PartnerJoin INTEGRITY PARTNERS PTE. LTD. as a Customer Engagement Partner and take on a challenging role that requires strong interpersonal and communication skills. As a trusted partner, you will be the primary point of contact for healthcare professionals and hospitals to deliver patient-centric solutions.Key Responsibilities:Develop...


  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    Customer Engagement PartnerJoin INTEGRITY PARTNERS PTE. LTD. as a Customer Engagement Partner and take on a challenging role that requires strong interpersonal and communication skills. As a trusted partner, you will be the primary point of contact for healthcare professionals and hospitals to deliver patient-centric solutions.Key Responsibilities:Develop...


  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Engagement Partner at INTEGRITY PARTNERS PTE. LTD.Key ResponsibilitiesDevelop and Execute Strategic PlansAs a trusted partner, you will be responsible for developing and implementing comprehensive therapy area and customer-level strategic plans to...


  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    Job Title: Customer Engagement PartnerCompany: INTEGRITY PARTNERS PTE. LTD.Job Type: Full-timeLocation: [Insert Location]Job Description:Roles & Responsibilities:We are seeking a highly skilled Customer Engagement Partner to join our team. As a trusted partner, you will be the primary point of contact for healthcare professionals and organizations to deliver...


  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    Job Description**Job Title:** Customer Engagement Partner**Company:** INTEGRITY PARTNERS PTE. LTD.Roles and ResponsibilitiesWe are seeking a highly skilled and experienced professional to join our team as a Customer Engagement Partner. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving...


  • Singapore Integrity Partners Pte. Ltd. Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Engagement Partner to join our team at Integrity Partners Pte. Ltd. as a key member of our commercial operations.Key ResponsibilitiesDevelop and Execute Strategic Plans: Collaborate with cross-functional teams to design and implement comprehensive therapy area and customer-level strategic...


  • Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Senior Manager, Partner Engagement at AGENCY FOR INTEGRATED CARE PTE. LTD. The successful candidate will be responsible for establishing strong relationships with our partners, driving business growth, and ensuring the successful delivery of our programmes and...


  • Singapore AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED Full time

    Job Title: Strategic Customer Engagement LeadWe are seeking a highly skilled Strategic Customer Engagement Lead to join our team at Amazon Web Services Singapore Private Limited. As a key member of our Deal Team, you will be responsible for working with our customers to identify and pursue strategic, complex, and competitive commercial opportunities.Key...


  • Singapore WELOVESUPERMOM PTE. LTD. Full time

    Unlock Customer Potential as Our Head of CRM/Lifecycle MarketingWe're seeking a seasoned marketing leader to drive customer lifetime value and revenue growth across Southeast Asia. As our Head of CRM/Lifecycle Marketing, you'll develop and execute innovative multi-channel campaigns to engage, retain, and nurture customers.Key Responsibilities:User Engagement...


  • Singapore TGK CONSULTING PTE. LTD. Full time

    Customer Engagement RepresentativeWe are seeking a highly motivated and results-driven Customer Engagement Representative to join our team at TGK Consulting PTE. LTD. as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for engaging with prospective customers, building relationships, and driving sales growth.Key...


  • Singapore AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced individual to join our Strategic Customer Engagements team as a Deal Lead. As a key member of our team, you will be responsible for working with our customers to develop and execute commercial strategies that meet their business objectives while ensuring alignment with our company's goals.Key...


  • Singapore WELOVESUPERMOM PTE. LTD. Full time

    Head of CRM/Lifecycle MarketingWe are seeking a seasoned professional to lead our CRM/Lifecycle Marketing efforts, maximizing customer lifetime value and driving revenue from our user base across Singapore, Indonesia, Malaysia, Vietnam, and Thailand.Key Responsibilities:User Engagement and Retention: Develop and execute strategies to increase user engagement...


  • Singapore MyCareersFuture Full time

    About the Role**Job Summary**We are seeking a highly skilled and experienced Strategic Customer Engagement Lead to join our team at MyCareersFuture. As a key member of our Commercial Deal Team, you will be responsible for working with our customers to identify and pursue strategic, complex, and competitive commercial opportunities.Key ResponsibilitiesPartner...


  • Singapore ASIAN ADVERTISING FESTIVAL (SPIKES ASIA) PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team at the Asian Advertising Festival (Spikes Asia) PTE. LTD. as a trusted advisor to our APAC clients from advertising agencies and media owners.This is a temporary support role in the run towards Spikes Asia 2025, where you will take full control of the customer...


  • Singapore LEARNING POINT KIDS PTE. LTD. Full time

    Customer Engagement ExecutiveWe are seeking a highly motivated and service-oriented individual to join our team as a Customer Engagement Executive at Learning Point Kids PTE. LTD.Key Responsibilities:Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.Develop and maintain strong relationships with customers,...


  • Singapore MyCareersFuture Full time

    About the RoleAs a Strategic Partner Manager for Google Customer Solutions, you will play a critical role in driving business growth and customer success for small- and medium-sized businesses (SMBs) through our channel partner program. You will be responsible for managing and maximizing customer acquisition and business generation through our SMB channel...


  • Singapore LNDN Talents Full time

    We are seeking a reliable and detail-oriented individual to join our team at LNDN Talents as an Event Crew member. As an Event Crew member, you will play a crucial role in assisting with customer engagement and event execution.Key Responsibilities:Develop an energetic approach towards promoting our services and engaging with customers.Meet with people from...


  • Singapore CAPITAL C PEOPLE XPERIENCE PTE. LTD. Part time

    Job Title: Customer Engagement SpecialistCompany: Capital C CorporationLocation: SingaporePosition Overview:We're seeking a proactive and results-driven Customer Engagement Specialist to provide exceptional customer service, guide customers through document submissions, and schedule appointments to ensure a seamless experience.Key...