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Customer Engagement Specialist

2 months ago

Singapore INTEGRITY PARTNERS PTE. LTD. Full time
Customer Engagement Partner

Join INTEGRITY PARTNERS PTE. LTD. as a Customer Engagement Partner and take on a challenging role that requires strong interpersonal and communication skills. As a trusted partner, you will be the primary point of contact for healthcare professionals and hospitals to deliver patient-centric solutions.

Key Responsibilities:

  • Develop and implement comprehensive therapy area and customer-level strategic plans to deliver exceptional customer experience and achieve overall company goals.
  • Develop and foster strong partnerships with key opinion leaders and targeted customers, adept in engaging and supporting customers in improving patients' outcomes.
  • Uncover actionable market insights from regular healthcare professional and hospital engagements and business analytics to formulate innovative patient-centric solutions.
  • Lead and execute account planning and management, including formulary listing of company products in hospitals.
  • Maintain robust product, therapeutic area, customer, and industry knowledge to consistently optimize strategic customer engagement plan development and implementation.

Requirements:

  • Bachelor's Degree from an accredited institution.
  • Minimum 4 years of sales/marketing/key accounts experience in the pharmaceutical industry with at least 2 years in specialty portfolio.
  • Previous gastro, respiratory, neurology, and/or oncology commercial experience is an added advantage.
  • Strong presentation, negotiation, and influence skills.
  • A valid driving license and own vehicle.

What We Offer:

  • A dynamic and challenging role in a well-established pharmaceutical company.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.