Customer Engagement Specialist
2 weeks ago
We are seeking a highly motivated and service-oriented individual to join our team as a Customer Engagement Executive at Learning Point Kids PTE. LTD.
Key Responsibilities:
- Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
- Develop and maintain strong relationships with customers, stakeholders, and team members.
- Stay up-to-date with the latest MOE initiatives and programs to provide relevant and timely support to customers.
- Actively promote and upsell our programs to both prospective and existing customers.
- Manage and maintain accurate records of customer interactions, including inquiries, feedback, and complaints.
Requirements:
- Minimum Diploma holder.
- Strong proficiency in spoken and written English.
- Proficient in Google Docs, Google Sheets, and Microsoft Office.
- Good team player with ability to work with minimal supervision.
- Prior experience in education industry is advantageous.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please submit your application, including your resume and a cover letter, to us via email. We regret to inform that only shortlisted candidates will be contacted.
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