Customer Engagement Specialist

2 weeks ago


Singapore LEARNING POINT KIDS PTE. LTD. Full time
Customer Engagement Executive

We are seeking a highly motivated and service-oriented individual to join our team as a Customer Engagement Executive at Learning Point Kids PTE. LTD.

Key Responsibilities:

  • Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
  • Develop and maintain strong relationships with customers, stakeholders, and team members.
  • Stay up-to-date with the latest MOE initiatives and programs to provide relevant and timely support to customers.
  • Actively promote and upsell our programs to both prospective and existing customers.
  • Manage and maintain accurate records of customer interactions, including inquiries, feedback, and complaints.

Requirements:

  • Minimum Diploma holder.
  • Strong proficiency in spoken and written English.
  • Proficient in Google Docs, Google Sheets, and Microsoft Office.
  • Good team player with ability to work with minimal supervision.
  • Prior experience in education industry is advantageous.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to us via email. We regret to inform that only shortlisted candidates will be contacted.



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