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Manager, Employee Relations
1 month ago
Responsibilities:
- Drive the employee relations strategy, including reviewing and formulating all related policies and processes to ensure that these are relevant to the workforce
- Investigate and resolve employee relations cases on matters such as grievances, conduct and performance management cases
- Partner HR Business Partners and line managers/internal stakeholders to gather facts of case and where required validate allegations raised based on facts gathered
- Assess the issue presented in each case and provide recommendations on the next course of action; esnure that cases are investigated and closed within the timelines and standards set within the Disciplinary Framework
- Ensure proper documentation of investigative steps, findings and recommendations
- Provide guidance and recommendations to stakeholders on the handling of employee relation issues including but not limited to grievance cases, performance management, misconduct to mitigate risk to the University
- Advocate good Employee Relations practices through organising regular sharing sessions, develop new initiatives and projects that support People Managers in good ER practices.
- Promote good industrial relations by working closely with union leaders, members and the management team to build an engaged workforce
- Represent the University's interest in driving Collective Agreement negotiations with the trade union
- Ensure regular engagement with the Union to build strong working relationship and maintain an open communication channel
- Undertake the role of an advocate to partner the trade union on initiatives such as upskilling of employees
- Undertake supervisory duties to 1 direct report; guide and provide guidance to him/her in resolving the complex cases
Requirements:
- Degree in any discipline with at least 8 - 10 years of Employee / Labour / Industrial Relations experience
- Proven experience in leading a team in resolving a large volume of Employee / Labour / Industrial Relations issues.
- Strong knowledge in local employment legislation framework
- Demonstrated full understanding of disciplinary, grievance and performance management processes
- Strong interpersonal, collaboration and communication skills, with a proven ability to handle sensitive matters with tact and diplomacy and working collaboratively across multiple business lines with stakeholders and colleagues at all levels
- Highly resilient and can effectively organise, prioritise and handle multiple assignments simultaneously
- Excellent written and verbal communication skills
- Strong analytical and proven problem-solving skills and business acumen
- Comfortable navigating complex, highly matrixed organisation. Candidates with proven ability in driving the Industrial Relations portfolio in such settings would have an added advantage
Hiring Institution: NTU
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