Employee Relations Leader

1 month ago


Singapore MMC Corporate Full time

Marsh McLennan (MMC) are currently seeking an experienced senior Employee Relations professional to lead the function for Asia.  Marsh McLennan operates in 12 markets across Asia: Singapore, Hong Kong SAR, China, Taiwan, Macau SAR, Japan, Korea, Indonesia, Thailand, Malaysia, Vietnam and Myanmar. This role may be based in either Singapore or Hong Kong.

Employee Relations Leader, Asia

What can you expect?

Reporting to the Global Head of Employee Relations (based in New York), this position is a part of a global ER team and the Asia HR regional leadership team.  The Employee Relations Leader will provide advice and counsel to the HR community on all types of employee relations issues and will manage large projects and processes and write a variety of policies, guides, templates and other documents.

Key objectives will be to ensure uniformity in the treatment of colleagues, to reduce litigation, reputational and financial costs, and to balance the interests of the manager, the colleague and the business.  Primary responsibilities include the following.

  • Counselling HR colleagues in all business units on a wide range of employee relations issues throughout the employment cycle including employee disputes, complaints, performance management, company policies and procedures, colleague discipline, background checks, and legal requirements.
  • Triaging and managing all Asia Employee Relations cases using sound judgment to determine when to partner with our internal legal teams and determine when external legal advice is required.
  • Identifying and ensuring compliance with new employment-related law & regulations across Asia
  • Creating and updating employee handbooks and standard  templates (e.g., employment contracts) across our  businesses in each country in the region.
  • Work closely with internal and external legal counsel on complex issues.
  • Acts as a subject matter expert to HR on all templates and employment documentation for each country for use by HR community including offer letters, bonuses, flexible working, tuition assistance, redundancy documents etc.

We will count on you to:

  • Provide advice and oversight to HR as they oversee investigate employee complaints of alleged discrimination, harassment and/or retaliation under the various employment laws; you may conduct investigations in certain highly complex situations.
  • Work with the internal HR community to implement required legal changes to our policies.
  • Create guidance materials for the HR community in the region.
  • Create and arrange in-person and online self-service HR training sessions for regional HR and people manager audiences including determining topics, writing, and presenting the session or arranging for an expert instructor.
  • Provide advice and oversight to HR in all matters raised before regulatory bodies and local Labor Councils or similar.

What you need to have?

  • BS or BA law degree (legal qualification is a plus)
  • More than 10 years of progressive Employee Relations experience, including complex investigations and issue resolution.
  • In depth knowledge of and ability to interpret local employment laws across Asia: 
  • Effective writing and editing skills.
  • Strong project and time management skills.
  • Experience conducting internal training on ER related topics.
  • Demonstrated ability to manage and mentor a junior team member
  • Excellent Microsoft Office package skills
  • Occasional travel is a requirement of this role.

What makes you stand out?

  • Excellent interpersonal skills. Demonstrated ability to build appropriate, constructive, and effective business relationships at all levels throughout the organization as required through effective communication and social capabilities.
  • Track record of operating successfully within a high caliber team environment.  This includes being able to exhibit strong stakeholder, negotiation and influencing capabilities and an ability to deal with strict deadlines and business priorities.
  • Strong self-motivation and bias for action and results.  Able to work autonomously to achieve key objectives and deliverables on time while striving to achieve stretch targets with enthusiasm, persistence, and tenacity. 
  • Exceptional Intellectual Capacity.  Demonstrated ability to comfortably deal with new concepts and complexity.  Examines problems carefully and thoroughly and comprehends relevant interdependencies.  Able to source information and ideas from many sources and see the big picture alongside the intricacies and connection of many factors. 
  • Proven capabilities to work in a dynamic and fast-moving environment with flexibility to adapt work schedules to meet multiple priorities.  Continual focus on process improvement and digitization to drive increase efficiency and effectiveness.  Able to discuss confidential and commercially sensitive matters. 
  • Fluency in Mandarin or Japanese is a plus, but not a requirement.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan

Marsh McLennan (NYSE: MMC) is the worldâs leading professional services firm in the areas of risk, strategy and people. The Companyâs more than 85,000 colleagues advise clients in over 130 countries.  With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter  develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer  delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.



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