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1415 - Call Centre Customer Service Officer (up to $2160)

4 weeks ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Call Centre Customer Service Officer


Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm

Working Location: Bartley

Salary Range: : $2160 (Basic: $1800 + Allowance: $360)


Job Responsibilities:

  • Attend to call centre hotline enquiries.
  • Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions.
  • Understand caller’s concerns and provide resolutions.
  • Generate daily call monitoring reports.
  • Deploy relevant personnel to site to look into the complaint, situation or incident as lodged through the call centre hotline.
  • Any other duties assigned.


Job Requirement:

  • Able to Work Shift, Weekends and Public Holidays



Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279


Tell employers what skills you have

Customer Service Skills
CRM
Customer Service Oriented
Troubleshooting
Interpersonal Skills
Exceptional Customer Service
Customer Service Representatives
Channel
Reliability
Customerfocused
Adaptability
Service Desk
Business Services
Time Management
Customer Service
Case Management
Decision Making
Databases
BPO
Call Center

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