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Desktop Engineer

3 months ago

Singapur, Singapore NTT SINGAPORE PTE. LTD. Full time
Roles & Responsibilities


Responsibilities​​


Perform Level 1 TSE roles
Perform Incident Management
Perform ITSM incident handling
Perform monitoring management
Perform Network Level 1 troubleshooting
Perform System/Server Level 1 troubleshooting


Requirements

Singaporeans or Permanent Residents only
At least 2 years' experience in engineering support function
Able to work on 12-hour shifts
At least a Diploma or relevant qualification
Demonstrated experience required in Engineering function within a medium to large ICT organization
Demonstrated experience of Managed Services
Demonstrated working knowledge of ITIL processes
Demonstrated experience working with vendors and/or 3rd parties



Tell employers what skills you have

Managed Services
Troubleshooting
Microsoft Office
Windows 10
ICT
Hardware
Laptops
Active Directory
Windows 7
Computer Hardware
Operating Systems
Windows
Engineering Support
ITIL
Incident Management
Technical Support