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Customer Service Executive

4 months ago

Singapur, Singapore V MEDICAL AESTHETICS (TOA PAYOH) PTE. LTD. Full time
Roles & Responsibilities

Jobscope

  • Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
  • Create connections to potential clients from provided leads and sources through phone calls
  • Send reminders to clients for upcoming appointments
  • Handle client inquiries, complaints, and feedback promptly and professionally, ensuring a positive customer experience at all times.
  • Prepare monthly sales conversion report

Requirements

  • Minimum Bachelor's degree in any related field
  • Able to work rotating shifts (Day or Night Shift)
  • Ability to work independently and be an excellent team player
  • Excellent communication, interpersonal skills, and customer service etiquette
  • Experience in relevant fields will be an added advantage
  • Ability to handle high volume and fast-paced environment

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Customer Experience
Social Media
Ability To Work Independently
Interpersonal Skills
Adaptability
Handle guest complaints
Communication Skills
Customer Satisfaction
Team Player
deal with complaints
Customer Service
Shipping
Customer Service Experience