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Customer Service Specialist
1 month ago
Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.
Job Responsibilities:
- Assisting in acquiring and developing Company’s products.
- Manage in generating and processing of sales order schedules.
- Regularly engage/communicate with customers for sales.
- Offering consistent and efficient post-sales support to customers.
- Manage daily operations and orders in hand by liaising/cooperate with other departments.
- Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
- Acquiring technical information, drawings and data as needed.
- Coordinating with marketing team on customers’ needs.
- Active participation in meetings (e.g production and sales order review).
- Any other duties as assigned.
Requirements:
- Min Diploma or Degree in Business or other relevant equivalent field of study.
- Min 3 years relevant experience
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
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Tell employers what skills you have
Microsoft Excel
Offshore Operations
Customer Support
Interpersonal Skills
Drawing
Administration
Good Communication Skills
Sales Order Management
Customer Satisfaction
Manufacturing