Current jobs related to Customer Service Specialist - Singapur - The International Air Transport Association
-
Customer Service Operations Manager
2 months ago
Singapur, Singapore FLINTEX CONSULTING PTE. LTD. Full timeJob SummaryAs a Customer Service Executive at FLINTEX CONSULTING PTE. LTD., you will be responsible for managing frontline operations in an efficient manner. This role requires strong communication and interpersonal skills to meet customer requirements and principal standards. You will also be responsible for achieving KPIs targets set for all up-selling...
-
Service Delivery Manager
3 days ago
Singapur, Singapore Avaloq Full timeService Delivery Manager - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around...
-
Senior Test Specialist
2 months ago
Singapur, Singapore Avaloq Full timeSenior Test Specialist - singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...
-
Technical Sales Specialist
2 months ago
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob DescriptionThe Cellular Analysis Technical Sales Specialist (TSS) works in the Biosciences Division (BID) and is accountable for driving sales of specific products within the assigned territory. The ideal candidate will use their sales experience, scientific knowledge, product...
-
Banking Specialist
2 months ago
Singapur, Singapore Avaloq Full timeBanking Specialist (OTC Derivatives processing) - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for...
-
Admin Specialist and Receptionist
3 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Admin Specialist and Receptionist
3 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Warehouse Specialist
6 days ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Warehouse Specialist
2 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Senior QC Specialist
4 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Senior QC Specialist
5 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Title: Senior Technical Sales Manager APJ: dPCR, qPCR Assays and ContentLocation: APJAre you a multifaceted and proven sales leader looking to make a significant impact in the APJ region? Thermo Fisher Scientific is seeking a motivated Senior Technical Sales Manager to drive the...
-
AP Commercial Senior Director
3 weeks ago
Singapur, Singapore Boston Consulting Group Full timeLocations: Gurgaon Singapore Kuala LumpurWho We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing...
-
Account Manager
2 weeks ago
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThe successful candidate will work with the commercial, marketing, internal support and technical teams, to achieve financial goals. With a clear understanding and background of the life science space in Singapore, the Account Manager will strive to achieve assigned targets,...
-
Sales Manager Senior
1 month ago
Singapur, Singapore Avaloq Full timeSales Manager Senior - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...
-
Project Leader, Technology
5 months ago
Singapur, Singapore Boston Consulting Group Full timeLocations: Malaysia Singapore Indonesia ThailandWho We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change,...
-
Intern - HR Operations
1 week ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Intern - HR Operations
1 month ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Product Localisation Consultant
2 months ago
Singapur, Singapore Avaloq Full timeProduct Localisation Consultant (ABR/S) - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial...
-
Project Manager
2 months ago
Singapur, Singapore Avaloq Full timeProject Manager - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world,...
Customer Service Specialist
6 months ago
Employment Type: Permanent
Contract Duration:
At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We celebratediversity and inclusion in our workforce, and we respect and value thedifferent backgrounds, perspectives and skills of our employees. We also careabout our employees’ wellbeing, and we provide flexible work arrangements,travel benefits, family-friendly policies, equal pay and a day off on yourbirthday. We believe in giving back to the community and encourage our staff toparticipate in volunteering activities that support causes they care about. Weencourage you to join our global community of aviation enthusiasts, and we willdo our best to make you feel comfortable during the interview process. IATA ismore than a trade association; it is a vision of a better future for airtravel.
About the team you are joining
Youwill report to the Manager, Customer Service and be part of a multicultural anddiverse team. You will work in a fast-paced environment alongside driven,upbeat, and dynamic colleagues. This dedicated and customer-centric team worksto bring service to another level
What your day would be like
Youwill be responsible for all front-line Customer Services (CS) activitieshandled by Singapore, IATA Global Customer Services Center (GCSC). Moredescriptions of your responsibilities are as follows:
Assists customers across multiple channels; Attracts potential customers by answering product & service questions; suggests information about products & services; Follows up on pending /overdue payments; Handles inquiries and provides timely responses; Handles requests and activates subscriptions; Handles communication distribution requirements; Maintains customer records by updating CRM; Supports Business Continuity Plan requirements; Updates job knowledge by attending training & educational opportunities; Accomplishes customer service and organization mission by completing related results as needed; Identifies and escalates improvement opportunities; Tracks self-performance and acts responsibly towards the achievement of the overall team targets; Champion for process/projects support; Supports customer recoveries by explaining procedures; forwards required solutions/adjustments; Supports any other tasks as required by the Manager, Customer Service.
We would love to hear from you if
You have a university degree in business administration or a related field; 1-3 years of relevant experience in front office departments; Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense ofCustomer Service ethics according to IATA's corporate philosophy; Strong CRM knowledge and proficiency with MS Office and other IT-related matters; Be result-driven and demonstrate personal integrity; Proactive approach to problem-solving; Ability to set priorities and work with speed with a strong customer focus and a high level of drive and energy; Strong ability to take the initiative; Ability to work as a strong team player in a dynamic, multi-cultural, fast-paced, and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics; Ability to demonstrate leadership skills and support management and the team with a proactive approach; The Customer Service Specialist will have to effectively communicate and support customers in India and Bangladesh. Knowledge of Bengali and Hindi is essential. Embrace IATA’s corporate values.
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at . We are looking forward to hearing from you
