![RW CRUISES PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Contact Centre Officer
1 month ago
Job Responsibilities
- Involving booking processes and cabin allotments.
- Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued.
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
- Maintain complete knowledge of departmental policies, procedures and service standards.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Perform any relevant adhoc duties as assigned by the management.
Job Requirement
- Preferably with Customer Service experience
- Proficiency with Microsoft Office including Excel, Word and Outlook.
- A target-driven attitude with flexibility to work any shift on any day of the week.
Tell employers what skills you have
Outlook
Customer Relationship
Microsoft Office
Customer Relationship Management CRM
Relationship Management
Office Administration
Attention to Details
Customer Oriented
Customer Service
Service Excellence
Customer Service Experience
-
Contact Centre Officer
1 month ago
Singapur, Singapore IDP Education Full timeAn ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training. We are on a mission to build the world's leading platform and connected community to guide...
-
Senior Officer, Customer Service, Contact Centre
1 month ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Senior Officer, Customer Service, Contact Centre
1 month ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Senior Officer, Fraud Management, Contact Centre
1 month ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Fraud Management, Contact Centre Posting Date: 31-May-2023 Location: Alexandra (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...
-
Assistant VP, System Project
1 month ago
Singapur, Singapore United Overseas Bank Full timeAssistant VP, System Project (Contact Center Systems), Group Contact Centre (PROCO) Posting Date: 27-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...
-
Senior Officer, Fraud Support, Contact Centre
2 weeks ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Fraud Support, Contact Centre Posting Date: 01-Jun-2023 Location: Alexandra (City Area), Singapore, Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
-
Senior Officer, Fraud Support, Contact Centre
1 month ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Fraud Support, Contact Centre Posting Date: 01-Jun-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Information Technology
3 weeks ago
Singapur, Singapore Singapore Airlines Limited Full timeJob DescriptionContact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks - including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various...
-
Information Technology
1 month ago
Singapur, Singapore Singapore Airlines Full timeJob DescriptionContact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various...
-
Customer Care Officer
1 month ago
Singapur, Singapore SP Group Full timeSP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to...
-
Senior Officer, Customer Insights
1 month ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Insights (Workforce Management), Contact Centre Posting Date: 05-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...
-
Senior Officer, Customer Service, Contact Center
2 weeks ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our...
-
Senior Officer, Customer Service, Contact Center
1 month ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...
-
Singapur, Singapore National University Health System Pte. Ltd. Full timeSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with...
-
Singapur, Singapore National University Health System Pte. Ltd. Full timeAs part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:Job Responsibilities:Monitor performance real-time and manage resources / deploy manpowerPrepare...
-
Singapur, Singapore National University Health System Pte. Ltd. Full timeAs part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Reporting to the Institution Lead, Group Contact Centre, you will:Job Responsibilities:Monitor performance real-time and manage resources / deploy manpowerPrepare...
-
Manager (Digital Contact Centre)
1 month ago
Singapur, Singapore SP Group Full timeSP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to...
-
Manager, Client Services, Contact Centre
1 month ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services, Contact Centre Posting Date: 29-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
-
Singapur, Singapore United Overseas Bank Full timeAVP, Team Manager, Customer Interaction, Contact Centre Posting Date: 25-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
Officer / Centre for Animal Rehabilitation
2 weeks ago
Singapur, Singapore GovTech Singapore Full timeWhat the role entails: Oversee the care of animals (dogs and cats) at the Centre, including supervising contractors responsible for feeding, medication, grooming, showering, and exercise. Develop and uphold behavior modification and enrichment protocols for the animals, ensuring the implementation of these programs to enhance their well-being and facilitate...