Senior Officer, Customer Insights

About the RoleAs a Senior Officer, Customer Insights, you will play a key role in managing the workforce and ensuring that the right number of agents are available to handle incoming calls. You will be responsible for developing a staffing plan to ensure the appropriate number of agents are available to handle the call volume, scheduling shifts for agents,...

About the RoleWe are seeking an experienced Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends team in Australia and Singapore. As a key member of our team, you will be responsible for driving studies across multiple product lines, geographies, and departments to measure Amazon's end-to-end experience.You will...

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team to support our businesses in Australia and Singapore....

Opportunity OverviewAre you passionate about uncovering insights that drive customer experience excellence? As an Experience Insights Manager, you will lead the charge in researching customer and colleague experiences to inform actionable strategies that elevate their journeys.With a keen interest in both qualitative and quantitative research, you will...

Job Description Platform Performance & Insights (Senior Specialist) About The Team The Platform Performance and Insights team is responsible for generating actionable insights from user-behavior & app/digital interaction data across all digital/omni channel touchpoints to support FairPrice Omnichannel CoE and enabling data-driven business...

Job Description : The Senior Officer supports execution of CRM campaigns in key segments across Asia. This is a role in a dynamic work team driving business performance and customer engagement initiatives through differentiated marketing tactics. S/he is responsible for data analyses and insights which contributes to evaluation and refinement of CRM...

We are looking for motivated individuals who will play an important role within Customer Insights team to lead the efforts in reviewing and implementing a new set of operations efficiency measurements and to provide insights on our passengers. This will enable CAG and its partners to continuously improve operations and deliver best in class experience to...

Job Title: Senior Officer, Customer Service OperationsAbout the Role:We are seeking a highly skilled and experienced Senior Officer to join our Customer Service Operations team. As a Senior Officer, you will be responsible for fulfilling requests/orders from internal stakeholders and external parties, including Law Enforcement Agencies, Government...

Job Title: Senior Marketing OfficerThe Senior Marketing Officer plays a key role in supporting the execution of CRM campaigns across Asia, driving business performance and customer engagement initiatives through innovative marketing tactics. This role requires strong analytical skills, with a focus on data analysis and insights to inform CRM program...

Senior Researcher, Consumer InsightsAt Netflix, we are shaping the future of entertainment because we believe there is a better way to watch. Like our customers, we love movies and TV shows and we want the world to experience the joy of entertainment wherever and whenever they want. To succeed at promoting our exclusive, original content, we need an...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans more than 80 years, guided by our values – Honorable, Enterprising, United and Committed. We strive to do what is right, build for the future, work as one team and pursue long-term...

Senior Officer, Customer Assurance Officer, Group Retail Posting Date: 19-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

Job DescriptionOn behalf of the French Chamber of Commerce, we are seeking a Consumer Insights Director to join our Client Development team in Singapore. This role will provide opportunities to work on multiple types of consumer insights projects and methodologies with a senior client base across the luxury and wealth sector.Key ResponsibilitiesLead...

Unlocking Customer Insights at Marina Bay SandsMarina Bay Sands is a global benchmark for integrated resort development, committed to creating unforgettable memories for our guests and pushing the boundaries of the hospitality industry. As we continue to grow and collect unprecedented amounts of data, we're seeking a talented Associate Analyst/Analyst of...

Unlock the Power of Consumer InsightsAs a Business Insights Analyst at The LEGO Group, you will play a vital role in driving business decisions with data-driven insights.Our Consumer & Shopper Engagement team is dedicated to putting the voice of the consumer at the heart of everything we do.We are seeking a skilled Business Insights Analyst to join our team...

You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

Roles & ResponsibilitiesThe Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.Our...

Senior Officer, Customer Service, Contact Center Posting Date: 29-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Job DescriptionDo you have a knack for turning numbers into action? We are looking for a Business Insights Analyst who prides themselves on being the voice behind the numbers! Join us to define and drive positive changes to help us remain at the front edge of consumer engagement through an interconnected ecosystem of touchpoints! No relocation assistance...

Senior Officer, Customer Information Services, Retail Recon LeadUnited Overseas Bank is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values of Honorable, Enterprising, United, and Committed.About the RoleWe are seeking a Senior Officer to lead our...