Senior Officer, Customer Info Service, RRIC

7 months ago

Singapur, Singapore United Overseas Bank Full time

Senior Officer, Customer Info Service, RRIC

Posting Date: 01-Jun-2023 Location:

Singapore, Singapore

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

Fulfil requests/ orders from internal stakeholders within the Bank and external parties such as Law Enforcement Agencies, Government Authorities, Solicitors and Regulators. Requests include orders such Production, Bankruptcy, Liquidation, Court, Garnishee, Injunction and Estate. Prepare daily and monthly statistics reporting. Ensure requests are processed with accuracy within standard Service Level Agreement. Ensure that all requests must be fulfilled within regulatory and compliance guidelines. Participate in process improvements and division automation initiatives.

Job Requirements

University degree holder in any discipline with 1 to 2 years of working experience in banking industry. Entry levels are welcome to apply. Prior knowledge/ dealings with Law Enforcement Agencies, Government Authorities, Solicitors and Regulator will be an added advantage. Possess good command of written and spoken English. Possess strong interpersonal skills and display resourcefulness to resolve issues/problems. Data driven and result oriented, with strong analytical skills; high level of attention to detail. Highly motivated self-starter who can contribute independently and be an excellent team player. Be energetic, versatile and be constantly ready to accept to perform duties beyond stated scope. Proficient in PC skills including MS office applications.

  • Manager, Customer Info Service, RRIC

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Manager, Customer Info Service, RRIC Posting Date: 01-Jun-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...

  • Senior Officer, Customer Info Services, Retail Recon

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Info Services, Retail Recon & Investigation Centre Posting Date: 01-Jun-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • Senior Officer, Customer Info Service, Retail Recon Investigation Centre

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Info Service, Retail Recon Investigation Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • Senior Customer Service Representative

    5 months ago

    Singapur, Singapore International Flavors & Fragrances Full time

    Senior Customer Service Representative Responsibility • Order management: order entry, provide order acknowledgements to customers/affiliates • Set up customer info records for order entry; listing, customer material no & description, price, etc • Co-ordinate the creation or extension of new sold/bill for us in plants • Raise SAP Notifications...

  • Senior Officer, Customer Service, Contact Center

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Service, Contact Center Posting Date: 29-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

  • Senior Officer, Customer Service, Contact Centre

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Service, Contact Centre Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

  • Senior Officer, Customer Service, Contact Center

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...

  • Senior Officer, Customer Service, Contact Centre

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Service, Contact Centre Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

  • Customer Service Officer

    4 months ago

    Singapur, Singapore PropNex Full time

    Customer Service Officer Customer Service Officer PropNex Realty Pte Ltd Responsibilities: 1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter. 2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, handle office equipment...

  • Senior Manager, Client Info Security

    6 months ago

    Singapur, Singapore Singtel Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.  We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Coordinator, Air Freight Export Customer Service, Singapore

    6 months ago

    Singapur, Singapore DSV Full time

    Time Type: Full TimePurpose of Position Represent the organization to provide operational advice & expertise in the form of customer service to ensure both internal and external clients’ requirements are fulfilled Key Tasks Shipment milestones are promptly updated till the shipment cycle is complete. Example: Following up on POD Commercial milestones are...

  • Customer Service Officer

    2 months ago

    Singapur, Singapore MCI Career Services Pte Ltd Full time

    Job Summary:5 days’ work week (8.30am – 5.30pm)UP to S$2,800Location: East (Bedok) Job Responsibilities:Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service. Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling...

  • Customer Service Officer

    4 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints,...

  • Customer Service Officer

    2 months ago

    Singapur, Singapore PRISM+ Full time

    PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.We are looking for a dedicated and enthusiastic Customer Service Officer to...

  • Customer Service Officer

    2 months ago

    Singapur, Singapore MCI Career Services Pte Ltd Full time

    Job DescriptionJob Summary:5 days’ work week (8.30am – 5.30pm)UP to S$2,800Location: East (Bedok) Job Responsibilities:Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service. Liaise with customers on incoming queries, ensuring timely and effective execution of customer...

  • Customer Service Officer

    3 months ago

    Singapur, Singapore Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceJoin a market leader within Other ServicesLeadership RoleThe JobYou will be responsible for : Inbound call handling for UOB Accounts servicing, campaigns, products enquiries and helpdesk enquiries; Fulfillment follow through on case handling and with customers. Ensure group...

  • Customer Service Officer

    8 months ago

    Singapur, Singapore TransitLink Full time

    Responsibilities:Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges Requirements: Minimum GCE N or O LevelCustomer service mindsetGood communication skills and pleasant dispositionWilling to perform shift work

  • Customer Service Officer

    7 months ago

    Singapur, Singapore RichLand Logistics Full time

    ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...

  • Customer Service Representative

    1 month ago

    Singapur, Singapore Element Solutions Inc Full time

    Challenge Yourself and Impact the Future!MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for itscommitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set newbenchmarks for excellence, reliability, and sustainability in electronic...

  • Senior Officer, Account Services

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Account Services (Customer Fulfillment Team), COPC Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories...