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Sales Support
4 months ago
Responsibilities
- Repond to customer’s enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts
- Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information
- Prepare and consolidate contract documentation for contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.
- Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes
- Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings and follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project
- Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement
- Any other ad hoc duties
Requirements
- Diploma in business or related field of study
- At least 3 years working experience preferably in marine related industry
- Familiar in negotiation with subcons and vendors for specialized and complex repairs works
- Good interpersonal, organizational and computer skills
- Ability to multi-task and work under pressure
- Meticulous and comfortable with large amount of admin work
- Willing to work in Tuas, with company transport provided
Ang Hoe Keong | EA Personnel Registration No.: R1106345
RS Recruitment Agency | EA License No. 17C8809
Tell employers what skills you have
Negotiation
CRM
Ability to Multitask
Sales
Sales Support
system
Customer Relationships
Invoicing
Adaptability
Marine Industry
Customer Service