Sales Support

6 months ago

Singapur, Singapore AVEVA Full time

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you Find out more at

Sales Support Administrator

Primarily responsible for providing overall sales administrative support to Sales team including licensing, quotations, CRM, contracts and related matters. Also responsible for supporting team level activities like recurring meetings and enablement.

Principal accountabilities

Work with Contract / legal team on customers - KYCU, KYC, EUU, Credit Check etc and ensure end of quarter reminder to the sales team. Ensure SFc Opp# are marked as close won after updating info in SFc and checking all necessary documents. Follow up to ensure all documents (GCF, ORF, EUU, KYCU etc) are signed before COR can be completed, triggering SO to book. PO reviewed and acknowledged with signature. Uploading PO in Sfc and follow up with customers. Train new joiners on the Sales booking process. Work with technical team on the preparation of training orders Preparing training completion form, attendance sheet and training certificates. Submitting the documentation to OM for invoicing. Assist sales team in vendor registration in customer’s portal Assist sales team in registering for tenders Schedule recurring business meetings (such as Sales All Hands, SEA All Hands, Share & Learn, LT meeting etc) and booking of meeting rooms. Own agenda preparation / finding speakers etc. Drive planning and preparation of presentation decks for Sales Meetings Take notes on the action points for LT / SKO and follow up with the sales team. Plan, prepare & help execute SKO (Twice a year) Maintain group DL email list / Team Channel Chat Maintain SEA Sales Org Chart and SEA Account Master List. Assist and follow up with sales team on the potential leads when SE provide us with 2 weeks Innovation Hub Calendar. Liaise with SE Innovation Hub to schedule AVEVA customer visits. Track and ensure timely completion of sales enablement by sales team.

Important Working Relationships

Sales team Technical team Marketing team Finance team APAC Business Support (Contract & Licensing) team Customers

Knowledge, Skills & Experience Required

Ability to work effectively without close supervision Excellent communication skills, both verbal and written Flexibility to deal with the demands of a dynamic environment Strong sense of responsibility, and able to work under pressure in meeting deadlines Flexibility to work additional hours at times of peak workloads (e.g., quarter end) Good interpersonal skills and ability to deal with a variety of stakeholders Full working knowledge of Microsoft office suite applications (MS Words, Excel, Power Point, Access) Ability to develop basic understanding of business and strategy to be able to support business meetings Minimum of 3 years related working experience with the relevant skills.

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