Junior Captain
1 month ago
Responsibilities
- Provide menu recommendations to patrons and offer F&B services such as cross-selling of other in-house restaurants and hotel facilities to enhance their dining experience
- Handle reservations, assign seating arrangements, guide patrons to seats, and establish rapport with customers
- Serve food and beverages to guests
- Cultivate positive relationships with other departments and facilitate effective inter-departmental communication
- Handle phone inquiries
- Understand the opening and closing procedures of the restaurant and ensure staff compliance
- Address guests' complaints, inquiries, or issues to ensure guest satisfaction
- Perform any additional duties as assigned by Management
Requirements
- GCE 'N' Level or equivalent work experience
- Capable of working on a rotating shift schedule
- Available to work on weekends
Please note that only candidates selected for further consideration will be contacted.
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