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E-Commerce Executive

3 months ago

Singapore TOYOGO Supermart Full time
  • Coordinate and Administration of e-commerce platform (Online Shop, Qoo10, Shopee, Lazada etc.)
  • Handle the processing of all orders with accuracy and timeliness.
  • Plan, create and Manage all E-commerce Promotion activities.
  • Work with warehouse operations to ensure timely shipments and inventory management.
  • Ensure the fulfilment of customers' orders via store pick or delivery service.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
  • Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries
  • Answering incoming calls and dealing with email enquiries.
  • Monitor and Prepare Operation reports and Reconciliation.
  • Manage Social media marketing.

Requirement:

  • Min. Diploma in any discipline
  • Min 2 years experience in e-commerce marketplace, website administration, and sales
  • Understanding of Search Engine Marketing (SEM) and Search Engine Optimization (SEO) processes will be an advantage
  • Good administrative, organizational, and problem-solving skills.
  • Ability to multitask, work in a fast-paced environment, and meet deadlines.
  • Hard working, positive mindset, innovative, cheerful, good attitude
  • Can work independently